The advantages of the hotel are also its disadvantages. It's right up on a hill, away from the hubbub of Istanbul, so getting into the city is either a cable car ride or a long, sometimes infuriatingly congested cab ride. It has a cafe, a restaurant, a hammam, a shisha bar and a mosque. The hotel is patronised by Turks, I didn't see or hear many foreign tourists staying there. The reception speak some English, but with a little patience and perseverance, you can normally get the help you need. The rooms vary in size but are generally clean and well-presented. You get breathtaking views across Istanbul - especially at sunrise and sunset. The hotel does a great breakfast and at weekends there is an egg man who will make menemens - yummy scrambled eggs with hot peppers and tomatoes. At weekends too lots of locals come for breakfast so it's really lively. My problems with the hotel are two-fold: the restaurant is to be avoided. The night I went with three friends, virtually everything was off the menu so we were limited in what we could order. When our food arrived we had barely finished our starters when the mains arrived and these were stone cold. We complained several times and a man purporting to be the manager said our mains would be returned to us hot and free. Except when it came to pay the bill we were charged for everything. It took half an hour and lots of phone calls and frayed tempers to get the money off and by the time we left the restaurant I'm sure the staff hated us. My other problem is that when I returned home there was some really important stuff missing from my case. It hadn't been taken out of my case, it had just been moved in my room so that when I packed I didn't put the documents in my bag. Basically, when I stay in a hotel, I am very methodical about where I put my things. I never use drawers, for example, that's how you lose stuff. But the cleaners took things off my dressing table and put them somewhere else so when I cleared the table I assumed that the papers and book were in the bundle I picked up. Not so. I guess they were trying to be helpful but it's made my job a lot harder because I had to scrabble around later trying to get duplicates of everything. Other than those two major-ish glitches it was a nice, quirky place to stay. Oh, shampoo/conditioner/shower gel are provided. There is a hairdryer but no wifi in rooms. Make sure the aircon remote has fresh batteries or else you'll be sweating. There is a little shop across the road where you can buy snacks/water/etc. And if you can get to the eyup sultan mosque for sunrise prayer - even if you're not Muslim it's a treat.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC