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Hotel Topkapi – reviews, photos

3.0 of 5
Oguzhan Cad. No:20 Findikzade, Fatih, Istanbul 34270, Turkey
Hotel amenities
No photo provided
Ranked #272 of 511 Istanbul B&B and Inns
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    0
    2
    2
    3
    5
Date Rating
Switzerland
1 review
6 helpful votes 6 helpful votes
“Terrible, dirty hotel”
1 of 5 stars Reviewed 29 April 2009
6
people found this review helpful

I stayed at this hotel as part of a tour group. The room key we had could unlock other rooms, and we were given a room with people already in there. The rooms are dark and dirty. We stayed in 3 different rooms and all were the same. The last room was by far the worst. The floor drain in the bathroom was open and backed up and the room stank of sewerage. The floor was filthy, and the bathrooms dirty and moldy. There was rubbish left from a previous occupant, so it seemed doubtful they clean in between. The showers all leaked and the rooms and bathroom are so dark you can hardly see. The air conditioning did not work and there were bare electrical wires sticking out of the walls. Staff would not refund our money when we canceled the rest of our stay because rooms were so filthy, even with a days notice.
That said, breakfast was quite good and the sheets and towels were clean. However, we did not have towels, a top sheet or doona cover on our second stay.

  • Stayed April 2009
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask NoName12344 about Hotel Topkapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Bad Hotel Experience,No value for money”
1 of 5 stars Reviewed 12 November 2008
4
people found this review helpful

I am writing this review based on my experience last month (Otc 2008) in this hotel. This was booked by my company travel agent and the rate was 96 euros (with breakfast).
I had a very bad experience in this place. Some of the main complaints

1) Rude Staff who have no professionalism in dealing with guests
2) My first room (room#109) did not even have its fan running. When I complained their solution was to open the window to make the room cooler.
3) I asked for a non-smoking room and they gave me a smoking room
4) Internet charges were 10 Euros per night but the wireless signal was very weak and my laptop would not connect. When I complained, they said that the wireless router was broken and asked me to connect using a cable. Again - No apologies or display of concern.
5) No Iron box and board in room. I am a business traveller, and what we consider as basic in US is a big deal for Holiday Inn Topkapi
6) The fridge in my room was also not working.
7) A minor complaint - The Keys would not work every night because I kept them in my wallet or shirt's pocket. It was very sensitive and had to be kept in a cover that they give you.

The only good thing was the breakfast which was excellent, checkout was fast.
So please consider if all these are factors which are important to you before booking.

  • Liked — Breakfast
  • Disliked — Staff, Internet
  • Stayed October 2008, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask san2009 about Hotel Topkapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 helpful votes 2 helpful votes
“enjoy being there”
3 of 5 stars Reviewed 16 August 2008
2
people found this review helpful

In my opinion Topkapi hotel is so clean and has polite staff,but the rooms and staircase are dark. It is so easy to go to the old city and Taksim square from hotel.

  • Liked — cleanliness
  • Disliked — darkness
  • Stayed August 2008, travelled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask shivaf about Hotel Topkapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
“Below average accommodation”
2 of 5 stars Reviewed 7 May 2006
13
people found this review helpful

I stayed at the Topkapi Hotel in Istanbul for three nights as part of an organised tour.

The hotel was being renovated from top to bottom while we were there. The rooms are small and fairly clean - I would suggest checking the cups in the bathroom before using it however as the ones in my room were not clean. The water in the shower was not a constant temperature and went from hot to cold. The shower leaked onto the floor while I was in it. The rooms do have a television (with a few English speaking channels) and air conditioning. Their is a restaurant on the top floor which we had breakfast in. There was no hot food other than tea and coffee. Breakfast consisted of bread, cheese, olives, cucumber, tomato, cerea, condimentsl and orange juice. The staff speak a limited amount of English - but are nice enough. The hotel has an elevator but no courtesy shuttle. The hotel is close to the main road and tram (five stops from the Bazaar from memory) as well as a Bureau de Change and a few restaurants. Although the hotel is in a reasonable location, I'm sure there are plenty of three star hotels in the vicinity that are just as nice if not better.

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Ask Michelle1810 about Hotel Topkapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannover, Germany
1 review
1 helpful vote 1 helpful vote
“*** Sterne sind keine ***** Sterne”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful
Google Translation

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Birgit L about Hotel Topkapi
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Additional Information about Hotel Topkapi

  • Topkapi Hotel Istanbul
Address: Oguzhan Cad. No:20 Findikzade, Fatih, Istanbul 34270, Turkey
Price range (per night):* INR4,446 - 6,114

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