The hotel is located in the historic part of Istanbul near the wall of the city Constantinople and the Metro Topkapi Ulubatli. This is large hotel with the concept of high service. We got a spacious room with good furnishings. In addition to the basic necessities we had tea, coffee, minibar, satellite TV and Wi-Fi in the room. Neat and clean. Also in price included a sauna, hammam and gym. Unfortunately we did not have time to take advantage as they were at the hotel only one night.

I stayed at this hotel a few times as transit passenger with Turkish airlines.
The hotel claims 5 stars but I would not rate it higher than 2. The breakfast is poor while the bed linnen is often moist. The reception either does not have the time or speaks poor English as they always wake me up much before the requested wake up time

This hotel is not 5 stars, I don't know why it has this rating. It is outdated, the rooms are basic and the food is terrible. The service is absolutely appalling. We were charged room service rates for our dinner (which was awful) which we had to point out to the waitor who reluctantly changed the bill. I then had the worst night's sleep as the room was way too hot. When I went down to reception to complain they told me they only have heat as it is winter (actually autumn). I wasn't even offered a fan and another member of staff actually laughed at me. The noise level was a disgrace, our room was on a busy main road. When we complained the manager wouldn't listen. We left and got charged for the 2nd night due to their 24 hr cancellation policy. Do not stay here.

This is a so called 5 star hotel. The rooms were very dirty, the food was horrible, there was nothing nice about this hotel