As soonas I walked into the hotel there was problems. First of all they we to pick me up at the air port but the never came. I waited 45 minutes and then took a taxi. I was travelleing with a 22 month old baby. When I got to the hotel my room was not ready and there was no one to help me get my things out of the taxi. I waited 30 minutes in the lobby and then they took me to my room. When I got to the room someone else was in it. SO I went back down stairs and waited again for 20 minutes and the got me another room. This is the first time I have ever seen a room like it. The window looked into the hall. The staff was very unhelpful and rude. My family came to visit me and they would not let them into my room to visit and treated them like [--]. I would NEVER recomend this hotel to anyone. I ended up leaving and staying somewhere safer with the baby but they still charged me and never even said the were sorry. Even the taxi driver that took me to the hotel asked me why I was staying there. I am Turkish and I can speak the language. I am sure that they would be even worse to people from other countrys.
- Sevcan Hotel Istanbul
