There is a great view on the top floor where breakfast is served, which was very good. The staff were very kind and helpful the only draw back was the location, although its a short walk to the metro there are not many good restaurants and things to see. Avoid using the taxi's located outside the hotel as they are a rip off...

Fantastic hotel with very good service, nice rooms and very close to a lot of must-see tourist attractions.The location is the excellent. All main attractions (like: Blue mosque, Hagia Sophia, Topkapi, several museums, Grand Bazaar and ...) are in walking distance (10-15 minutes) also there are lots of different restaurants around. The tram station in about 200 meters distance from hotel enables you to use public transportation if you want to go to other sites.
The staff of hotel are helpful and friendly and we had no problem in this hotel.
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We had an enjoyable stay at the Zurich Hotel. After a rocky start (specifically not the welcome we would have expected - maybe the female receptionist was just having an off-day), we were VERY well taken care of and we were treated with the utmost care and attention. We would like to thank the hotel for putting things right straight away and they should be commended for this. This is a sign of a good hotel.
The room and bed were comfortable and we enjoyed the facilities on the top floor - the pool and bar. There is also a gym but even with the best will in the world, we didn't quite make it there. Maybe next time!
The breakfast fare is plentiful and there is something for everyone - even if various bits are not quite to your taste. I discovered two delicious Turkish cheeses via breakfast. There is a lovely view of Istanbul to enjoy while eating.
If there is one improvement I could suggest, maybe the rooftop jacuzzi could be operational during the colder months. It is usable if cold water doesn't bother you - apparently the water is not heated from October, according to the friendly waiter.
Overall, a lovely hotel.

We stayed in Hotel Zurich for 4 nights. The location was excellent for sightseeing in Istanbul. You could walk to most of the tourist areas, or walk a couple of blocks down to the tram line, if you didn't want to walk the complete distance anywhere. For example, it was only 2 trams stops to the Cemberlitas Hamami Turkish baths.

They were repaving the street and sidewalks while we were there, so getting to the hotel from a taxi meant having to walk a block, but that wasn't a problem. We ate at the outdoor restaurant there and enjoyed the food and the service.

Our room was a suite, with a TV that swiveled so you could see it from the bed, or from the big bathtub (through the glass wall). I only ran into this TV once, as it hangs down from the ceiling. There was a big walk-in closet in this room, which was helpful in keeping the clutter in the room to a minimum.

Miray, the Guest Service Supervisor gave us a lot of help and advice, which proved to be very useful. She directed us to several things we wouldn't have seen otherwise. We even had a nice chat with Muhammet, the manager.

The restaurant for breakfast was on the seventh floor, and had a nice view of the city. As a bonus, you could choose to sit outside on the terrace if you wanted to. There were 3 elevators, and one was definitely faster than the others, which seemed strange.

The pool was on an upper floor, and was nice, but of a constant depth, which might be too deep for small children. This seemed to be an architechtural characteristic of all pools in Turkey, as we saw it at other hotels, too. The jacuzzi was a floor above the pool, but was a bit cool for us. However, the loungers were very nice.

We tried the disco one night, but apparently there was a mix-up after we placed our drink order, and we never got our drink. But since we were tired, we didn't stay long anyway.

At the end of our visit, they arranged for a private minibus to take us to the airport, and we'd like to thank them for that, as my companion was having difficulty doing any physical activity by this time (as she was sick).

All in all, a very pleasant stay in this hotel.