We stayed in the Pera Palace during the Catholic Easter holidays. We had a very nice time in Istanbul and in the hotel despite some small hitches.
First, the pluses. This historic hotel has undergone a great restoration and breathes olde worlde athmosphere and charm. Lobby is great with little nooks with seats. Tea served in the afternoon is great. The drinks are good and the bar also has this olde worlde thing. Their breakfast is really great. Rooms are decent, clean and comfy. Bathrooms are pretty with a smallish but comfy tub. The hotel has an Ok fit center and a nice hammam and relax area. They have perfect concierge people.
However, the reception staff lacks behind. When I was booking, I was drawn by the picture of the deluxe (=basic) room balcony overlooking the Golden Horn. I asked for my two rooms to be on the highest floor with a balcony. I also asked to have tea and coffee facilities in the room. I informed them that these were my conditions for booking. The answer was - yes, of course, we'll do our best. Well, it seems that their best was to "accommodate" these request as available at the moment of checking-in! If I had known that, I would have booked a different hotel. So they'll promise anything when booking without regard to what is actually possible. Later I found out that the photos are actually from a suite, not from a room at all, and the big premium you're paying is for a view of a small sliver of water but mainly of a four-way motorway and a football stadium. Well, at least we were not staring into a wall for 250€... And they had the chucpe to offer me an upgrade "only" for 100€ per night, if I wanted to have the room I actually wanted to book in the first place.
The other unpleasant thing was that the drains in the bathroom smelled badly. They have a separate drain for the tub and for the water that splashes out of the tub. But evidently the cleaning ladies do not pour enough water into the second one, maybe they wash the shower walls only once per stay, so every time I got into the tub / shower, there was this smell of unused drain. Of course it helped to pour some water out, but it should not be the guest doing it.
The third little unpleasant surprise was the price of drinks in this place. Not quite the remortgage level, but surprisingly hefty compared to the area and Istanbul in general. Well, it didn't keep us from ordering them...
Just keep these things in mind when you're booking and you won't feel such discrepancy between the price and the value as I did.
- Also Known As:
- Pera Palas Hotel
- Pera Palas
- Official Description (provided by the hotel):
- Gazing over the golden years of history, Pera Palace Hotel, Jumeirah overlooks the magnificent view of the Golden Horn and is located in Tepebaşı district of Pera once known as the “Little Europe”. With its 115 rooms, including 16 suites, retaining the characteristics of the 19th century elegance through historical furniture, the hotel combines refined elegance with state-of the-art technology to fulfill the needs of 21st century travellers. Enjoy a range of revitalized restaurant and bar choices, including the Agatha Restaurant, The Kubbeli Saloon, the French style Patisserie de Pera and the legendary Orient Bar & Terrace and rejuvenate yourself in the soothing atmosphere of Pera Spa. ... more less
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