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BEST WESTERN Amber Hotel – reviews, photos

4.0 of 5
Ciftegelinler Caddesi 3 | Kumkapi, Istanbul 34126, Turkey
Hotel amenities
BEST WESTERN Amber Hotel
Ranked #268 of 757 hotels in Istanbul
4.0 of 5 stars 124 Reviews
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124 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Grand Bazaar(8)
  • Fish restaurant(7)
  • Rooms are small(6)
  • Friendly and helpful(5)
  • Blue mosque(4)
  • Sultanahmet area(3)
Traveller rating
    30
    60
    25
    6
    3
Only show reviews for Family (22) | Couples (41) | Business (9)
Date Rating
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Good location”
4 of 5 stars Reviewed 5 February 2012

We stayed at this hotel for two nights on the 1st Feb. My husband and I travel a lot and this hotel provided exactly what we needed. A nice comfy bed in a clean room and good shower. Breakfast was a typical continental breakfast that started us off for sightseeing.
The location is about 15 minutes walking distance away from Sultanahmet and all the major sites. For the three days we were there we decided to walk to Eminionu which took about 45 mins.
Staff were very helpful especially the young lady originally from Lithuania who provided us with walking directions to everywhere. :) Internet is also free which was a surprise to us seeing that you get charged at most hotels these days.
Great hotel for a city break. :)
Sue

Room Tip: Our room was on the road and was a bit noisy so you may want a back facing room.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alihan Akkoc, Guest Relations Manager at BEST WESTERN Amber Hotel, responded to this review
18 February 2012
Dear valued guest,
Thank you very much for your nice comments. Also, thank you very much for choosing Best Western Amber Hotel for your trip in Istanbul. We are happy you enjoyed your stay, our service and breakfast. I’m am very happy that you enjoyed your stay so dearly and we are looking forward to welcoming You back any time soon.


We wish you the best!

Kindest Regards,
Zivile Maral
Guest Relations
On behalf of BW Amber Palace Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Nice location.”
4 of 5 stars Reviewed 4 February 2012 via mobile

I stayed for 4 nights. Room is small but clean qnd peaceful. The hotel is near the fish and meat restaurants so no worry on where to eat. It is also walking distance to some tourists spots the. The staffs at the reception are very friendly. Breakfast at the rooftop, awesome. Internet connection in the room is very important for me.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alihan Akkoc, Owner at BEST WESTERN Amber Hotel, responded to this review
18 February 2012
Dear valued guest,
Thank you for your nice words about Best Western Amber Hotel and thank you for choosing us as well. We are glad you enjoyed Your stay. Thank you for good words about our staff.
We are hoping to be welcoming you back very soon!

Kindest Regards,
Alihan Akkoc
GM&Owner
On behalf of BW Amber Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“APPROVED”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Very good location, great employees such as 'Jacob' and his 'assistance'. I do recommend!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alihan Akkoc, Owner at BEST WESTERN Amber Hotel, responded to this review
28 January 2012
Dear valued guest,
we are verry happy to hear that you have a good time here, BW Amber Hotel. I would also like to thank you for taking time to write this review.Thank you for choosing us as well. We will be glad to meet you in our hotel again.
We wish you the best!

Kindest Regards,
Alihan Akkoc
GM&Owner
On behalf of BW Empire Palace Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, California
Senior Contributor
26 reviews 26 reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
“Never again..they cheat on reviews”
1 of 5 stars Reviewed 18 December 2011
3
people found this review helpful

First, they cheat on reviews, so read these carefully. As you check out waiting for your taxi, you are asking to enter a review at the desk, IF you seemed to have enjoyed your stay. If not, they do not turn the lobby desk laptop around and make that suggestion. You decide: is that is honest and what TA stays for...

The breakfast is very good on the roof top; the best part of the stay. Interesting old building near a tourism area on one side and a great locals restaurant area up the hill below the bazaar. The rate is moderate.

You room might overlook directly into a whole building of "sweat shop" workers making clothes. A real bad view of hard working men making clothes.

We had our problems with this hotel. They were short rooms and tried to pack our two room reservation into one room at the same price. Rooms were not clean. A/C did not work and we had to spend hours proving this straight fact to a unxious and not caring manager. Poor service.

My whole family votes this the worst hotel we stayed in all of Turkey on a two week tour. This hotel should not be a Best Western. TA should check their practices.

We started in the summer of 2010, so maybe things are better. We only hope so.

Room Tip: Chose another hotel
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  • Stayed January 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle UK
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Only one night thank - goodness.”
3 of 5 stars Reviewed 9 December 2011

We stayed at the Amber Hotel earlier on in the year because like quite a few people when we arrived at the sister hotel, The Empire Palace, we were told there was no room available. The common explanation is that there is a problem with the "booking system" so please be aware. The Amber Hotel and what is around this hotel is in my view perfectly captured by a fellow tripadvisor reviewer "springboard" who gave it a downbeat average rating. I cannot frankly go along with any of the reviews which place this hotel above an average rating. By the time we took stock of our situation we decide to have a shower, the bedroom room was tiny and looked inwards onto a pretty awful courtyard. The one thing that cheered us up was the fact that the hotel was just around the corner from a street of very nice fish restaurants. The following morning we were picked up by the hotel taxi and taken to the Empire Palace. Word of warning, if you decide to venture north towards the main centre please be very careful, the streets in my view look a little threatening.

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about BEST WESTERN Amber Hotel

  • Best Western Istanbul
  • Best Western Amber
Address: Ciftegelinler Caddesi 3 | Kumkapi, Istanbul 34126, Turkey
Price range (per night):* INR5,825 - 13,946

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