As a regular visitor to Sri Lanka (with an apartment in Colombo), I was pleased to have the opportunity to stay at Casa as part of our honeymoon.
I had been to the hotel a few times as our company puts up short-term consultants in this hotel.
On arrival we were greeted lots of warmth, checked in without delay and our suitcases (4 large and 3 small) all brought in quickly.
The building is an amazing place to stay in, a 200 year old mansion with high ceilings and significant character which a new construction would simply not be able to offer.
The place has been refurbished to high standards, with a retro and funky twist to it.
Each suite is individually designed. The rooms, probably the best I have stayed in out of 75+ hotels, ooze comfort, practicality and style. Wow factors include the large free standing beds with underlighting, a large copper antique bath tub in the middle of the room, stone surfaces with nakamichi audio visual set up, macbook and a printer provided in the room (stayed in a corporate suite), plenty of plugs for charging stuff and lighting.
The bathrooms were different too, with double sinks made out of unpolished cement and stainless steel sheets acting as conduits for the water. The bathrooms still had some of the original floor tiling which added to the whole ambience. The only minor criticism was the cupboard could have been larger.
The restaurant and pool areas were also fantastic, with lots of designer touches including a giant ceiling fan, a pink swimming pool and lots of nice lounging areas.
Service was good and highly personalised. Each visitor was allocated a personal domo or butler who was a single point of contact for all things. Our domo was excellent throughout our stay. The only let down was our domo was absent during 1 morning. During this time, there was a breakdown in service and our breakfast arrived 1 hour later.
Breakfast choices and quality were good. One could order breakfast to be served in almost any part of the hotel including your own room.
Our only gripe was with dinner. Food was bland and the place felt like a desert town. A bit of soft or jazz music would have livened things up. Hence the reason for a "very good" instead of "excellent" rating.
The hotel did not have a liquor license. It suited us we able to consume our duty free purchases in the pool and dining areas.
A unique place that should be experienced if you have the opportunity to do so.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
We are very grateful for your wonderful review of CASA Colombo. Thank you for taking time out of your busy schedule to write a review about us…. We greatly appreciate it. Your comments with regard to the design, décor and ambience of CASA Colombo made us very happy.
With regard to your other comments, please be assured that we will attend to these without delay.
We hope that we have been successful in making your honeymoon a memorable one…… and that you will be visiting us for many more years to come to celebrate and relive your very special moments, time and time again with us.
Sunny regards,
Horst
General Manager
CASA Colombo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC