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Cinnamon Grand Colombo – reviews, photos

5.0 of 5
P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Hotel amenities
Cinnamon Grand Colombo
Ranked #4 of 22 hotels in Colombo
4.0 of 5 stars 560 Reviews
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560 reviews from our community

What travellers say about this hotel
  • Sri Lanka(38)
  • Very good(27)
  • Room service(15)
  • Coffee shop(14)
  • Shopping mall(11)
  • Buffet breakfast(9)
  • Executive floor(8)
  • Swimming pool(8)
  • Old wing(6)
  • Indian restaurant(6)
Traveller rating
    208
    229
    71
    29
    23
Only show reviews for Family (92) | Couples (193) | Business (176)
Date Rating
Sri Lanka
Senior Contributor
25 reviews 25 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Best overall location in town, with a large variety of dining options.”
4 of 5 stars Reviewed 6 February 2012

This big hotel of 500 odd rooms have been keeping them self’s updated all along. Rooms are fresh and the service is good.

They have a shopping mall merged to the hotel in the same property which is in par with the other malls in prices etc. The large variety of dining options of over 10 restaurants which are always busy shows that this is a local favorite as well.

I was at the executive floor and was surprised at first that my room was at a different level to the executing lounge and when comparing to the other normal rooms this didn’t have a different layout or anything other than the complimentary bottle of wine, fruits and host of other amenities which was great..

Its only 2 mts drive to the main Gall face green and probably has the largest pool in Colombo hotels.

The room internet is charged 15 usd per day which is way too much for normal rooms and for the executive rooms this is free but still the speed is not upto the mark and considerably slow compared to Thailand hotels and hotels in Bangladesh (when comparing asian hotels).

it was a very good stay overall. I was there for 1 week and the options available in the hotel to dine and the very large tasty..breakfast options kept me from getting board..

Room Tip: take a higher level room if u want a good view..
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
8 February 2012
Thank you for staying at the Cinnamon Grand Colombo and for sharing your experience on TripAdvisor.

We very much appreciate your kind comments on our service, facilities, location and delighted that you had a very good experience at our hotel. We are also pleased to find you enjoyed our dining options and look forward to welcome you back in the near future.

Thank you
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Boston, MA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Nosiy Hotel in a Great Location”
4 of 5 stars Reviewed 6 February 2012

The hotel is very centrally located and has many restaurants to choose from including one that features Sri Lankan cuisine and one that specializes in Seafood. There is also a shopping center next door to the hotel that has a big supermarket (great for buying local spices at very reasonable prices) as well as a specialty tea shop.
It is a very popular hotel with both locals (both bars at the hotel are popular and feature great happy hour specials) and tourists so if you're looking for a quieter, boutique type hotel, this isn't it. The rooms are large and well maintained. All in all, a good experience. (One thing to note is that, although the hotel is in a great location, it isn't sea facing)

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
8 February 2012
Thank you for staying at the Cinnamon Grand Colombo.

We are pleased to find you had a good experience and thank you for appreciating our facilities, location and choice of restaurants, particularly ‘Nuga Gama’ and ‘Lagoon’.

We certainly hope you will stay with us in the future, to enjoy more of our Cinnamon hospitality.

Thank you
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Hemel Hempstead, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
“The No 1 Hotel in Sri Lanka By far”
5 of 5 stars Reviewed 6 February 2012

Every time I visit Sri Lanka I spend more time in cinnamon grand than I spend anywhere else. Cheers pub is the number one pub along with all of the other restaurants that give you a wide Varity of food and beverages. I haven’t got one complaint during the last 10 years I have been visiting the hotel when here in Sri Lanka. Keep it up guys truly amazing

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
8 February 2012
Thank you very much for your complimentary feedback on TripAdvisor based on your experience at the Cinnamon Grand Colombo. Your kind sentiments were appreciated by all of us and we look forward to the pleasure to delight you again at the Cinnamon Grand Colombo, in the near future.

Thank you
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent hotel”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

An excellent hotel with a great choice of restaurants. London Grill and the Lagoon particularly good. You will do well to better this in Colombo.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tonyder11 about Cinnamon Grand Colombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
2 February 2012
Thank you for staying at the Cinnamon Grand Colombo.

We appreciate your feedback on TripAdvisor and pleased to note you had a pleasant stay at our hotel. Thank you for experiencing our Lagoon and London Grill. We look forward to have you back and assure you of our best in service and facilities at all times.

Thank you
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Zaporizhzhya, Ukraine
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Your home far away from your home”
5 of 5 stars Reviewed 30 January 2012

Fantastic hotel! From the first steps after entrance to the lobby you feel an atmosphere of amiabiity as if you returned to home after long absence. The rooms are very conmfortabale vith beautiful views either to the city or to the inside yard which in itself is a beautiful garden. I would recommend to stay in rooms on executive floor. Staying in the rooms provides you with complimentary drinks & snacks serving in the evening in an intimate atmosphere of small cozy restaurant. The hotel is very peculiar by great choice of restaurants suited to every fancy. And seafood of "The Lagoon" is just a perfection. What can I say more? Nothing, but WELCOME HOME!

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Dmytro11 about Cinnamon Grand Colombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review
2 February 2012
Many thanks for your wonderful review on TripAdvisor and for choosing to stay at the Cinnamon Grand Colombo.

We are deligghted to read you enjoyed the atmosphere of our hotel and had a comfortable stay. Thak you for experiencing some of our restaurants and we are pleased to note its the 'Lgoon' which has captured your taste buds.

Whilst thanking for your patronage, we look forward to the pleasure of delighting you once again at the Cinnamon Grandh Colombo, in the near future.
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Additional Information about Cinnamon Grand Colombo

  • Cinnamon Grand Hotel Colombo
  • Cinnamon Hotel Colombo
  • Colombo Cinnamon Grand Hotel
  • Cinnamon Grand
Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka
Price range (per night):* INR9,746 - 15,963

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