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Hotel Sansu – reviews, photos

651/31, Elvitigala Mawatha | Narahenpita, Colombo 011, Sri Lanka
Hotel amenities
Hotel Sansu
Ranked #20 of 22 hotels in Colombo
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    0
    2
    3
    3
    3
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not horrific, but I'm not planning to go back”
2 of 5 stars Reviewed 12 March 2011
1
person found this review helpful

I booked this place last minute when the usual place I go to in Colombo was booked up. The room was clean enough but pretty run down - stained walls and a dripping ceiling in the bathroom. There was a really noisy air conditioning unit outside our room, which kept on going on and off throughout the night. The guy running the hotel seemed friendly enough, but it wasn't the most comfortable night's sleep and I'd only go back there if everywhere else is full.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask SarahWalter about Hotel Sansu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Very friendly and helpful hotel!”
4 of 5 stars Reviewed 5 March 2011
3
people found this review helpful

We stayed almost two weeks at the Sansu Hotel. My wife had to seek medical care at the famous Lanka hospital, which is located across the main road just a few minutes away from the hotel. If you need to see a doctor in Colombo, the Lanka hospital is probably the best choice in town! The staff was very helpful and friendly. There are restaurants and a supermarket near by. Wi-fi is free of charge and there is a fairly good reception in some rooms on the second floor. Hot water is available all day long - you just have to tell them. They even have room service!

  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Inanotherplace about Hotel Sansu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cumbria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“bad choice”
1 of 5 stars Reviewed 2 March 2011
4
people found this review helpful

location was very poor - too far from main centre for walking. No places to eat even though the reception told me of places I couldn't find them. There is no restaraunt - it is a snack bar and in a back room badly lit. Ants in bathroom.
A paper sign sellotaped on the wall says tours arranged - I asked and they said there were none - I was supposed to be there for 4 nights but left after only 2 nights - my family texted me another place and I left . No good for a woman on her own - I have travelled extensivly in Asia before. I know the price is cheap but I have stayed in cheaper places for less.

  • Stayed March 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask lakeslady about Hotel Sansu
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It was clean, with helpful personnel. Very nice and bright room! Hot water only from 05:30 am until 07:00 am.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask moonface20 about Hotel Sansu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Don't recommend”
1 of 5 stars Reviewed 9 June 2008
4
people found this review helpful

Very run-down and dirty. There are no towels or toilet paper! Tiny TV, mostly local channels. Bed sheets with holes. No blanket – there is only one big sheet, folded twice. Microscopic ants and at least one huge cockroach. Fridge is old and so dirty I was reluctant even to touch it. I couldn’t find how to turn one lamp off so I slept with the light. There were mosquitoes in the room.

There is no Wi-Fi. Breakfast is not included. Food in the restaurant is below average, certainly overpriced, and the juice is just a watered down dry powder. I ordered a tea-pot in the room and it was just a pot of hot water and a cheap local teabag in one cap.

Toilet flush was not working, so I had to open the cover and flush by pushing some internal gear :-)

This hotel is on the level of hostels and guest houses, tiny pictures on their site are much better than actual reality.

If you are looking for a nice hotel – pay $44 for Colombo City Hotel, it is much, much better and located in the very center of the city!

  • Liked — Nothing
  • Disliked — Dirtyness, no towels and toilet paper
  • Stayed June 2008, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask Alex_Saveliev about Hotel Sansu
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upul1970, owner at Hotel Sansu, responded to this review
15 February 2010
Now we have new managment back by a group of company. You can try our service now. Pl. delete the previous recommendation bec. those really effect to our business as we are doing good now.
thanks.
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Additional Information about Hotel Sansu

651/31, Elvitigala Mawatha | Narahenpita, Colombo 011, Sri Lanka
Price range (per night):* INR2,240 - 2,408

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