I stayed 3 days here, and was extremely satisfied, staff were friendly (except night receptionist, he never smiled!), room was clean, comfortable, bathroom clean, hot water but no amenities. Breakfast was good and served until 10am. Only negatives, on last night had a mosquito in my room probably cos the staff leave the doors open during cleaning, balcony light remains on all night and is distrubing.
Free Wifi & computers were only in lobby but I connected every day in my 3rd floor room!!!
Otherwise an excellent stay.

we live 2 nights in orchid ,the service is good. but the room on streets with noises of motors almost make me crazy.the second day,we change to the back room against street ,it is better than first day, but the buzzles from air conditioners of the building still made me feel uncomfortable.

This hotel is in a quiet side street off the Mekong. We have a standadrd room at the back of the hotel. It is well decorated and very comfortable. The hot shower was extremely welcome after the night train from Bangkok. The staff are very efficient and helpful and everyone speaks excellent English. There is free wifi and free computer access for guests which is terrific. The breakfast is standard but the breakfast room is in a great location as you sit overlooking the temple accross the street.It is two minutes from the night market and close to a huge choice of bars and restaurants. We would stay here again.

Reservation & reception: I communicated it by email and all was honoured, e.g. requesting a room on higher floor facing the Wat. However, the reception staff was unfriendly, no smile in her face, very cold atmosphere. They explained nothing about the hotel, like simple things, e.g. times of breakfast and where to take it. The staff just not say anything, probably they need to have more training (?).There were 2 computers to use with free internet in the lobby.
I arranged with the hotel for transfer both ways, all worked well.

Room: My room was on the 3rd floor (corner room), with 2 single beds. Good size of a room with good writing desk, cleaned everyday, sometimes was done during my breakfast. Enough light for reading/writing purposes in the evening, old fashioned tv but worked well, ac, drinking water supplies (no kettle for coffee/tea), enough space for storing luggage/clothes. Good size bathroom with shampoo/soap etc, + towels. Quite noisy at night but I am satisfied with the room on the whole.

Breakfast: across the reception with the view of the Wat accross and river boulevard with sunshine when lucky. Good variation of dishes, Asian and European, although it took sometime to fill when empty which often happened during my stay.

Entrance: 2 possibilities, through the parking area and then up with a lift or through a few steps up from the main entrance.

Cash payment was in Kip. When I tried to find out how much the total cost was in Kip (as the currency used for the room charge was in USD), I was not happy with the answer because of their bad currency converter. So I decided why bother paying in cash involving changing money first, so I paid with credit card.

In conclusion, knowing what I know now, I will still comeback to stay when I am in Vientiane.