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Settha Palace Hotel – reviews, photos

4.5 of 5
6 Pang Kham Street | PO Box 1618, Vientiane, Laos
Hotel amenities
Settha Palace Hotel
Ranked #6 of 59 hotels in Vientiane
4.0 of 5 stars 149 Reviews
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149 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Colonial style(3)
  • Very nice(3)
Traveller rating
    61
    52
    27
    5
    4
Only show reviews for Family (7) | Couples (77) | Business (15)
Date Rating
edinburgh
Top Contributor
71 reviews 71 reviews
Reviews in 41 cities Reviews in 41 cities
65 helpful votes 65 helpful votes
“Probably the best in Vientiane”
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We spent 1 night here at the start of our Laos trip. Our stay did not get off to a good start as the hotel did not remember to collect us from the airport. After arrival and a longwinded explanation as to why this was we were finally shown our room. The room was very spacious and comfortable. The area round the pool was slightly shabby. The pool beds were uncomforable and I had to go hunting to staff to find towels. The snack food was nice as was the service. There is not a great deal to see or do in Vientiane so for us 2 days was sufficient. The hotel transferred us the next day to the airport free of charge to compensate for the previous confusion. We did not find there to be a great deal of choice of top hotels in the area hence why we booked here and it was fine for one night. However, it is easy to get a prepaid taxi from the airport and be very careful when you are paying when you leave as they have since charged, credited, charged our credit card as their machine wasn't working properly when we left. They obviously have no idea what they are doing!

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Fairmont123 about Settha Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Settha Palace, Manager at Settha Palace Hotel, responded to this review
7 February 2012
We thank you for selecting Settha Palace Hotel for your recent stay in Vientiane and yes, you are probably right, we enjoy a reputation to be among the best hotels in Laos. We are glad that overall you enjoyed your stay and note that besides our personal apology and the free limousine back to the airport, you were still not satisfied with our oversight in picking you up. Once more, please accept our sincere apologies. As for the pool towels, we have revised the procedure and will have a full time staff out there to take care. Thank you for sharing your experience with us and the readers of tripadvisor. We hope to welcome you back soon for a better stay!
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Vila Velha, ES
Top Contributor
152 reviews 152 reviews
Reviews in 120 cities Reviews in 120 cities
120 helpful votes 120 helpful votes
“Very Good but not outstanding Hotel”
4 of 5 stars Reviewed 5 February 2012

The Settha Palace is a very good hotel to stay in Vientiane. The room was big and the beds very comfy. The location is good for walking around in Vientiane. The best of the hotel is the restaurant (with open air seating) with excellent cuisine from a German chef. We liked it and can recommend this hotel for one or two nights but the hotel could use more of its colonial heritage and lacks at the moment atmosphere and the final touch in order to be rated outstanding.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Doffa about Settha Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Settha Palace, General Manager at Settha Palace Hotel, responded to this review
6 February 2012
Dear Ms Doffa,

We thank you for selecting Settha Palace Hotel for your recent stay in the Laos capital. We are glad to learn that you have enjoyed our hotel, services and the delicacies of Chaf Ralf, which comes as wonderful news. Being aware that the hotel requires further fine tuning was the reason for my recent arrival and we have prepared long lists of things to be done in order for Settha Palace to remain in the leading league of hotels for Laos. We are so confident that you will notice more touches and a higher level of personalized service you deserve for your coming visit. We look forward to welcoming you back soon.

Kind Regards,

Andreas & TEAM
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Sydney
Top Contributor
57 reviews 57 reviews
Reviews in 36 cities Reviews in 36 cities
73 helpful votes 73 helpful votes
“Great hotel - good service”
4 of 5 stars Reviewed 5 February 2012

We only stayed 1 night in this lovely, peaceful and relaxing hotel but we did stay in one of their very spacious suites, which was lovely! The hotel is in a beautiful colonial building and has everything one could wish for. The breakfast was excellent too. Location was good - a short wok into the centre of the city.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ilab about Settha Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Settha Palace, General Manager at Settha Palace Hotel, responded to this review
6 February 2012
We thank you for staying with us at Settha Palace Hotel and are delighted to read about your overall positive impression, knowing all too well that your favorite city is Paris and you do compare our colonial boutique hotel with only the finest establishments in the French metropolitan capital. Also coming from Sidney and having seen the best of Australian hospitality makes us feel deeply honored to receive your kind appreciation. We sincerely hope to welcome you back soon for another stay at Vientiane's leading boutique style hotel. Warm regards, Andreas Bourdon
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brussels
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“the place to go in Vientiane”
5 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

if you have to go to Vientiane (which has extremely little to offer) then make the Settha Palace your home away from home. Nice transformed mansion, with a distinct colonial feelings, friendly staff, well equipped rooms, pretty garden and pool, good restaurant. A peacuful place (in a sleepy town).

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask alpiot about Settha Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Settha Palace, General Manager at Settha Palace Hotel, responded to this review
31 January 2012
We would like to thank you for selecting Settha Palace Hotel during your recent visit to Vientiane and for taking time out of your busy schedule to share with us and all readers of tripadvisor with regard to your positive encounter. We are delighted to learn that you enjoyed staying with us and are most appreciative for your encouraging feedback, which we are happy to share within our small team. We hope to be able to welcome you, your family and friends soon back to Settha Palace Hotel. Andreas Bourdon
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Bangkok
Top Contributor
80 reviews 80 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Marvellous hotel”
5 of 5 stars Reviewed 21 January 2012
3
people found this review helpful

THis is definitely the best hotel in Vientiane. It is a small, old, very code hotel with very friendly staff members.
We went to Vientiane for a long weekend and this hotel was just the hotel we were looking for. As said before the small colonial hotel take you back in time for some 100 years. The rooms are very neat and clean with all modern facilities done in a endurable fashion. Lovely hotel.

Room Tip: All room are perfect !!
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  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by Ch B for Vientiane
Ask Ch B about Settha Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Settha Palace, Manager at Settha Palace Hotel, responded to this review
23 January 2012
Thank you for your recent visit to Settha Palace Hotel. We are happy to learn that you enjoyed your stay with us and will definitely share your encouraging feedback within our small team. Wishing you a prosperous year of the Water Dragon!
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Additional Information about Settha Palace Hotel

  • Settha Palace Vientiane
  • Hotel Settha Palace
Address: 6 Pang Kham Street | PO Box 1618, Vientiane, Laos
Price range (per night):* INR8,917 - 13,710

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