We spent 1 night here at the start of our Laos trip. Our stay did not get off to a good start as the hotel did not remember to collect us from the airport. After arrival and a longwinded explanation as to why this was we were finally shown our room. The room was very spacious and comfortable. The area round the pool was slightly shabby. The pool beds were uncomforable and I had to go hunting to staff to find towels. The snack food was nice as was the service. There is not a great deal to see or do in Vientiane so for us 2 days was sufficient. The hotel transferred us the next day to the airport free of charge to compensate for the previous confusion. We did not find there to be a great deal of choice of top hotels in the area hence why we booked here and it was fine for one night. However, it is easy to get a prepaid taxi from the airport and be very careful when you are paying when you leave as they have since charged, credited, charged our credit card as their machine wasn't working properly when we left. They obviously have no idea what they are doing!
- Settha Palace Vientiane
- Hotel Settha Palace
