A decent enough hotel , but that hotel lift needs to be sorted out , you get about 3 seconds before the door closes like a guillotine ! Breakfast ok , rooms decent . Ideal for a short in the capital.

Accomodating staff was helpful. Thery were always eager to help guests, worked very attentively. The room I'd stayed was very comfortable and clean. The breakfast was great, good food and fresh fruit. Good location and reasonable price. That's all for a hotel I need. I'd stay again and highly recommend.

Staff tried hard to make up for: paid internet not reliable ($1US/hour), air con did not work, smoking tolerated in elevators and everywhere even with No Smoking signs... ashtrays in rooms! The building needs repairs: electrical is shabby, water stains/damage on the ceiling, shower head too low! furniture is old, scratched and dirty looking, light bulbs burnt, low lighting, grungy bathroom fixtures... and after 2 very uncomfortable sleepless nights, to add insult to discomfort, they charge me 30 cents/page for printing my itinerary and passport!! Not worth 33$/night - not after my wonderful stays in Hanoi and HCMC.
Breakfast buffet is excellent!! The spa is wonderful!! Tim the bellman has a tuktuk business - go find him and let him take you around to the sites!! He was my saviour!!

Like another reviewer, I also stayed here on an Explore trip. The hotels they book are usually of a pretty poor standard and although this one was a bit tired out the staff and service made up for any deficiencies.

We had to move rooms late at night when we realised that the aircon wasn't actually cooling the room. They obviously have some issues with the ac units as it took two more rooms to find one that was working, but the staff responded quickly and efficiently when we reported the problem.