me and my partner paid a visit to phnom penh on september. the very first day when we reached thr was late, but the outlook of the hotel is really old and unattractive. the room was really old , the double bed was really uncomfortable. we saw the smoking smogs came in from the little window of the bathroom as our bathroom just located next to the aisle. the bathtub was stained. the slipper given was dirty. as thr was a counter at the lobby provides the service in helping tourist to get tthe bus ticket/ferry ticket. we engaged a plump guy who with big round eyes, to help us to get the bus tickets to siem reap. we was cheated by him as he asked us to pay him the bus ticket at the price of usd15 as the actual price for the tix was onli usd10! he told us he couldnt get the ticket for us as its local holiday so we had to pay extra but when we got to the bus station, we onli knew that we were chated by him. wat i wan to mention here is, the guy and the boss at the hotel were not a honest person as the boss promised me he will provide the service to send us to the bus station or the ferry terminal but he went back to his words, i m now still keeping d email from him. we really feel dissapointed with the service and the environment of morakat hotel and we would never ever stay in that hotel again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC