We stayed at the place for two nights 24/,25/3/07. Can recommend room 400 & 401, top floor with balcony, spacious and excellent view (USD35/ room/night).
Breakfast (in price included): not great and not surpisingly as the kitchen looked like the devils cave. As other guests, we went elsewhere after the first experience.
Place is undergoing major renovation with possible other nice rooms in the future (I suggest the kitchen be part of it).
Hotel offered airport pick-up for free, which was fine. But barely seated in the car, the constant nagging from the driver to hire the car for the other days as well became unnerving. Hotel also offers travel services and the hassling of some of the staff (others are very friendly and helpful I must say) to use their travel & transport services continued - be polite and ignore it. We hired the taxi to Siem Reap elsewhere in the end, a better car and 1/3 cheaper.
My top blew off at check-out when I received the bill including an extra pillow dry-cleaning charge because we were found guilty of having dirtied it beyond the power of a normal washing. I was sympathetic with the staff to the point that I did agree that not all guest have proper manners and do misuse property if not their own. I do however not belong to this group. The finally deleted this extra charge (staff claimed that they have to pay such cleaning from their own pocket if guest does not pay it) as the yellow staining they claimed came from our use was actually allover the inner lining of the pillows (I undressed all pillows I found in the room and lined them up).
Conclusion: Go for the good rooms, check the pillows and if thinking about food check the kitchen as well.
Ah yes, there is a lift, internet is free and the drinks cold.
