The hotel has a very good website,we booked ahead of our trip and asked for a hotel transfer.We booked a double non A/C room at TK1000 per night and the transfer would cost TK1000.On arrival in Dhaka we were met by the hotel rep and and our room was reserved which is always a nice surprise! The hotel is located in the finance district of the city next to the National Stadium and is very handy for the old city quarters,but to travel within this city by whatever mode of transport takes a long time.The hotel provides free internet and newspapers in the lobby.All the staff are friendly and English is understood especially at the front desk.The front desk staff are helpful and cheerful but they are always on the make,especially when it comes to arranging a taxi.They will often book you a non hotel taxi and do the deal outside the hotel so you will be paying more, which is always the case as you pay extra for convenience,but what annoyed me on one occasion was that we agreed the price,and duration of the trip and paid it ,only for the hotel to demand extra on our return as we had taken longer, but we had paid for as long as it took.The rooms are small with low ceiling and low ceiling fan,the room was airless and grubby but we had western toilet with shower that was sometimes hot and sometimes not,but we do not mind the room condition when the rent is so low.The restaurant has a good extensive menu with lots of vegetarian options but when it came to ordering we only had a choice of one meal,so that was a disappointment. We went off for a week and then we came back to Hotel Pacific at an pre agreed room rate of TK1000 but on checking in the front desk wanted TK1100 and they pointed out that it is not a lot more,which it is not but we had agreed a price.We had an early morning flight so we arranged a non hotel taxi with the front desk the afternoon before,we were reassured that all would be ok and we did not need a receipt,in the morning was a different story a different guy on, who wouldn't let us take the taxi that was waiting, who wanted a receipt ,who wanted to check the taxi drivers credentials ,who wanted to know why we were not in the hotel taxi,very messy when you are in a hurry.We were due back to the hotel at the end of our trip and they wanted to double the room rate,my wife was ill so we did not travel and we phoned to cancel our reservation but they insisted we had to confirm by email.On reflection TK1000 per night was a fair price but for TK2000 per night I think you could get a lot more for your money than Pacific has to offer.Getting around the city is very time consuming unless you do it before 8am.
