I was staying in Hotel Pacific for 10 days and I want to rate the service provided by Hotel Pacific to me in this review. When I came to Bangladesh I was a bit unsure how I would be able to manage everything on my own without speaking Bengali and how to go around in Dhaka. It was great that I could talk with Mr. Shaik (Hotel Owner) several times before I arrived in Dhaka to arrange everything and address some questions to him beforehand. Also when arriving in the Hotel the motto was "relax, don't worry, we will help" and so it happened to me. Mr. Shaik welcomed me very friendly and we looked around the hotel while giving me some information. The staff at the reception and in the restaurant was also very friendly and gave me their best service. I had to extend my tourist visa and I was therefore seeking help at the reception. F.e.: Mr. Shaik who was about to leave helped me to fill out all the required documents, the staff at the reception translated addresses into Bengali for me and I could store my luggage at a save place when I was away for a few days. Therefore I am really thankful and will come back to Hotel Pacific next time.
