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Hai Yen Hotel – reviews, photos

2.0 of 5
40 Tran Phu St., Nha Trang, Vietnam
Hotel amenities
No photo provided
Ranked #78 of 85 hotels in Nha Trang
2.0 of 5 stars 24 Reviews
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24 reviews from our community

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Traveller rating
    1
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    5
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Date Rating
Ohope
2 reviews
Reviews in 2 cities Reviews in 2 cities
“worst hotel and service in viet nam”
1 of 5 stars Reviewed 24 August 2010

This hotel is ghastly - rooms dark and dirty, (we were moved to 3 different ones) towels grey and not clean, floors looked disease-ridden, no plug in sink, shower leaked from all parts, bed very uncomfortable, pillow lumpy, TV blurry and static on most channels. Front staff were lovely, but as soon as we made noises that we were not happy, they brought in the senior management who were pushy and unreasonable and downright nasty and rude. Definitely a hotel to avoid.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malibu, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“nice hotel”
5 of 5 stars Reviewed 20 August 2010

i cant understand the negative ratings. the location is next to the beach and only some minutes away from the city. hotel restaurant isnt something special but quite nice. i dont know whats a big range of food but i was satisfied with it, some kinds of fruits, non alc. drinks, rice, noodles and egs. next to this restaurant was another. we´ve never been there but in the evening i´ve seen there many people. we booked a double room with balcony. unfortunately there was a construction area next this room but that wasnt a problem. the room were simple and contains a lobby, bedroom, bath, desk and bedside table - altogether 50 qm. all was in a good condition, only the bath needs a renovation. it was very basicly, 2 big mirrors and a plastic bath tub (4 points for the rooms). but i really like our room! the staff was really helpful and friendly. sadly i didnt make pictures of the hotel/room but i can recommend this hotel if you´re looking for a cheap, common and comfortable room.

  • Stayed August 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
1 review
1 helpful vote 1 helpful vote
“Characterless with scam connections”
1 of 5 stars Reviewed 16 October 2009
1
person found this review helpful

We booked this hotel through a travel company in Hanoi old quarter and were advised it was 3 star. It is in fact 2 star. The hotel itself is plain and characterless with building sites and resulting noise close by. After Hanoi we both had coughs etc. (aircon/ pollution?) and asked at the hotel reception for a doctor. We were recommended the supposedly 'best and only doctor available. From Nha Trang hospital' who had his own surgery. After asking him personally what his fees for treatment were we accepted only to find later that he had misled us. On the first visit he doesn't ask for payment thereby giving the impression he's a kind and trusting sort of person - he ain't! He will ask how long you're staying and insist on checking on your progress everyday - a few minutes of his very expensive time each visit - for which a separate charge is made and totalled on the last day - the longer you're in town the more he makes. Medication is also vastly overcharged. Make one visit and don't go back - he can afford it. Our cough bills came to $299! We confronted the hotel manager about the problem but he refused to acknowledge it.

  • Stayed October 2009, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Contributor
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Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Old and stuffy”
2 of 5 stars Reviewed 8 July 2009
1
person found this review helpful

This hotel isn't a 3-star hotel as advertised. The rooms we got were old and there were big stains on the carpet. Also the bathrooms looked very outdated and not very clean. My bed seemed to be infested with lice or flea, since when I woke up, my whole right hand was full of small bites concentrated on some spots.
The location still is great since it's opposite of the beach just across the street.
The staff seemed to be unfriendly and rude and spoke next to no English.
I certainly wouldn't come here again.

  • Stayed April 2009, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moscow
Contributor
18 reviews 18 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“average hotel on the beach front”
3 of 5 stars Reviewed 24 May 2009
1
person found this review helpful

not a nice hotel. It is huge and absolutely not cozy. The rooms are really huge we had two pieces - a bedrom and a living room in one room, but there are tiles on the floor and plastic coaches in the "living room". The bathroom is old and durty looking. Breakfast is fine, nothing super, but a wide choice. The only good point is that it is 1 min walk from the sea (you just have to cross the road.

  • Stayed September 2008, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask musamk about Hai Yen Hotel
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Additional Information about Hai Yen Hotel

  • Hai Yen Nha Trang
Address: 40 Tran Phu St., Nha Trang, Vietnam
Price range (per night):* INR1,003 - 2,508

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