We chose this hotel on the basis of trip advisor and were a little underwhelmed. The staff were friendly and the breakfast reasonable for a 3 star hotel, but it was not anything lavish.

The highlight of this hotel has to be the towel art that arrives on your bed each day - we were first welcomed by a swan and the next night a dog when we returned to our rooms. Our room was spacious and the beds comfortable which is the most important thing.

The selection of breakfast food was quite large and the pasteries and fruit were good, but the hot food from the bain marie was uninspiring and the tea was very weak one morning.

Nevertheless we had some minor complaints:
We had a situation late on our final night that was incredibly annoying: one of our bedside lights refused to turn off and therefore, we slept without the air conditioner on as we had to take the key away from the power slot. Additionally, the hair dryer sounded incredibly sick and when I tried to use it, it emitted smoke and so I immediately decided that I would rather let it drip dry than put it anywhere near the hair dryer. We additionally hired bikes from the hotel and went for the slightly more expensive ones as they had gears - to my annoyance the gears were not set up properly and therefore on somewhat hilly terrain I was without gears. Although these are overall minor complaints, they did detract from the overall experience.

Perhaps I was expecting more, our stay at the Orchid was ok. The family room was big, clean and comfortable however there was a musty smell to the room that we couldn't quite get rid of, they tell us we stayed at the end of a 3 month wet season and no matter where you stay it would be musty, perhaps they are right....... Breakfast was fine, the service very good and the location great. Lots of restraurants and shops close by. The hotel organised our bicycles and a private car to drive us to Hoi An. This all worked very smoothly and the driver was great - safe and informative, he spoke very good english and we enjoyed talking to him on our drive. So, would we stay there again - maybe, I would look at other possible options but perhaps we would return..........

We really enjoyed our stay at Orchid Hotel. It is situated right in the heart of the Hue City. Staff were extremely friendly and helpful and made our stay stress free and enjoyable. Would definitely recommend!

The room had a jacuzzi which was also used as a shower. The bathroom had stone bench tops, walls and even a fish tank!! We had towel animals made for us each day as well as fresh fruit baskets. The honeymoon suite had a personal computer with internet access. The only downfall was the mouldy/musty smell in the room. I believe it is like this as it rains a lot in Hue and everything is wet and mouldy. If you go to the Citadel you will see this. The hotel is near the DMZ bar and plenty of restaurants. The Italian Restaurant around the corner wasn't too bad. The hotel's buffet breakfast was quite ordinary. You can book bus transfers to Hoi An from this hotel. It costs $9 US per person for a seat on a sleeper bus to Hoi An. Overall, not a bad hotel.