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La Residence Hue Hotel & Spa – reviews, photos

5.0 of 5
5 Le Loi Street, Hue, Vietnam
Hotel amenities
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STAY 3 PAY 2
La Residence Hue Hotel & Spa
Ranked #4 of 102 hotels in Hue
4.5 of 5 stars 473 Reviews
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473 reviews from our community

What travellers say about this hotel
  • Art deco(45)
  • Perfume River(30)
  • Breakfast buffet(11)
  • Very good(10)
  • Pool area(9)
  • Free internet(8)
  • Dining room(5)
  • Staff were friendly(4)
  • Extremely comfortable(3)
Traveller rating
    337
    102
    18
    14
    2
Only show reviews for Family (62) | Couples (267) | Business (5)
Date Rating
Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Lovely hotel experience”
5 of 5 stars Reviewed 11 February 2012

I stayed with a friend for two nights this past month and it was a heavenly experience! The staff is very well trained, friendly, helpful, and sweet. I enjoyed talking with them all. Everything was lovely- from the decoration of the room, the comfortable bed, the spectacular pool, the prompt room service, the "movie of the day" (Casablanca!) and the excellent restaurant. In the spirit of giving the General Manager something to do rather than read accolades on tripadvisor I will give two very small pieces of criticism (because noone is perfect!):

1. We borrowed the bicycles from the hotel for a spin around the Imperial City- the bikes could use some oil on the chains and a bit of looking after but having a bike for free to use was a great perk!

2. Perhaps the hotel could consider stocking some novels or books in the giftshop? The lending library in the biblioteque was a bit thin on English language books and I wasn't ready to take on War and Peace but would have loved to buy some books about Vietnam.

Again - we had a fantastic experience in La Residence and would highly recommend it. The service was prompt, helpful, and nice which makes the difference between an anonymous business hotel and a true 5 star.

Room Tip: We had a room in th eback without a view (perhaps because we booked through Agoda) but it was still...
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Smartindc about La Residence Hue Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this review
12 February 2012
Dear Smartindc

I would like to take this opportunity to thank you for choosing La Residence for your recent visit to Hue and for taking the time to post your review of the hotel on Trip Advisor. It is great to read your very positive synopsis and rest assured all your positive comments will be passed to the entire team; they find this very rewarding.

With regards to your constructive feedback on the bicycles we have a preventative maintenance plan, which I have reviewed with the team again today to ensure better care. We also are buying 12 new bicycles this year so as to gradually replace and upgrade the older ones. I have also spoken to our Front Office Manager to increase the amount of English Novels we buy as part of the monthly book purchase schedule.

Finally I would like to thank you again for the time to give your kind feedback and please do not hesitate to contact me if you require anything at all

Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Beuatiful Colonial Hotel”
4 of 5 stars Reviewed 9 February 2012

We stayed there one night and it was a pleasant hotel. Beautifully decorated bar and hallways with pictures. Rooms are clean and comfortable. I used the spa and the massage was good. Clean. Reception area is great. The best part of the hotel is the COOK.. The food was very good. Open buffet dinner and selection of food and taste were delicious. The cook was European. He was very helpful for my daughter's wish of spagetti! Quality service at the hotel..

Room Tip: River side room better.
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GunaySen about La Residence Hue Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this review
9 February 2012
Dear Gunaysen

I would like to take this opportunity on behalf of the entire team to thank you for choosing La Residence for your recent visit to Hue and for taking the time to post your valuable feedback on Trip Advisor.

I can see from your synopsis that you have highly rated the hotel on a overall business with specific attention paid to our culinary department. Kindly rest assured that your comments will be passed to our Executive Chef so that he may share with kitchen team; this is very rewarding for them all.

If you intend to return to Hue in the near future or have any friends/family visiting the region please do not hesitate to contact me directly.

Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Robert and Carolyn - February 2012”
5 of 5 stars Reviewed 7 February 2012

A characterful hotel with a charming mix of Vietnamese and French ambiance and hospitality. Not far from the centre of Hue, which is easily accessible by triclo, taxi, boat or on foot. Upgraded to room with river view but did not benefit because of poor weather.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RobertDouglas_12 about La Residence Hue Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this review
8 February 2012
Dear Robert and Carolyn

I would like to take this opportunity to thank you for choosing La Residence for your recent visit to Hue and also for the time to post your very positive feedback on the hotel experience.

The information you have so kindly provided acts as a great guide for future guests of the hotel when they are researching the best places to stay. Please also rest assured that your comments will reach the entire team here at the hotel via their departmental managers.

Finally if you have any friends or family visiting Hue in the near future please do not hesitate to contact me to assist in any way.

Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“Superior accommdation in Hue”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

We stayed at La Residence for one night in January 2012. I wish we could have stayed longer.
We arrived early (by train) and every effort was made to give us a room as soon as possible.
The room was spotless and very comfortable. The buffet breakfast was superb and we chose the hotel's restaurant for dinner. We did not regret our choice. It was haute cuisine. Later on, we spoke to the sous chef and gave him our complements for which he was very pleased. He comes from Luxembourg. We enjoyed a pleasant couple of hours around the large swimming pool. We had a cocktail in the bar, also. There were some shops available near the restaurant. All in all, a memorable stay in an excellent hotel. We would love to return sometime. This hotel is highly recommendable.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BritVisitor_11 about La Residence Hue Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this review
2 February 2012
Dear BritVisitor_11

I would like to take this opportunity on behalf of the entire team here at the hotel to thank you for the time you have taken to post your valuable feedback on Trip Advisor. It is very rewarding for the entire team to see how much you have enjoyed your La Residence experience and the synopsis acts a great guide for future visitors.

It is nice to read your specific feedback regarding the, superior accommodation, cleanliness, food quality and service; the most pleasing point is that we have responded so well to your early arrival.

Finally we really appreciate your choosing of La Residence for your recent stay in Hue and please do not hesitate to let me know if you need anything at all in the future.

Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brazil
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Surprising hotel in Hue”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Spend 1 night at this hotel in Hue. We were at a very charmy room - called "La Residence", on the 2nd floor. Very spacious, comfortable, beautiful. We also asked for room service, and it was fast and quite good.
Staff very nice, friendly and helpful. So far the best hotel in Vietnam I have stayed during my trip. Definitely recommended!!!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask zampra about La Residence Hue Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this review
31 January 2012
Dear Zampra

May I take this opportunity on behalf of the entire team here at the hotel to wish you all the very best fro the year of the Dragon; also we really appreciate your kind and valuable synopsis of your La Residence experience. Please rest assured that all your kind feedback will be shared with the appropriate teams as this is very rewarding for them to receive.

It is great to read that you were pleasantly surprised by the hotel and pay particular attention to our spacious rooms, fast/enjoyable room service and friendly/helpful staff; we do so appreciate your recommendation.

Finally thank you for choosing our hotel for your recent visit to Hue and do let me know if you have any friends/family visiting the region in the near future.

Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about La Residence Hue Hotel & Spa

  • La Residence Hotel
  • La Residence Hue
Address: 5 Le Loi Street, Hue, Vietnam
Price range (per night):* INR5,071 - 9,753

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