I've never written a poor review, but this one warrants it. All I ask is for a clean place to sleep and shower - and to pay the price I was quoted, unfortunately I was disappointed in both areas.

I realized, after climbing into the bed, ick, that the sheets were dirty and had fresh dried blood on them.

The breakfast was the least fresh and varied of all the hotels I've stayed in while visiting Vietnam

At check out we were charged almost twice the price we were quoted - upon investigation we were told they accidentally gave us a suite instead of the superior room we had booked. They did acknowledge it was the "new girls" mistake but felt we should still pay since we were "Americans and could afford it".

There are many other hotels in the area that are nicer and charge you the correct fee.

Just a word on the Star Hotel. If you pay by credit card, they slap on an extra fee - probably the fee the credit card company charges them.

This is a bad practise and not allowed. Since we did not carry much cash, we had to by by card but complained later to the credit card company.

We are residents in Vietnam and are quite used to any standards of accomodation. The Star Hotel, we found, was the the unfairest deal regarding price compared to delivery we ever had. It's not even worthwhile to discuss the below-average breakfast, the overstaffing with more people playing with cell phones than actually caring about guests, nor would we discuss the dismal suite we were given having the size and appointment of any deluxe room in any lower standard hotel. For this we paid 90USD. In the same area are beautiful hotels for half the price such as the Spring Hotel, Medal Hotel, Bong Sen Hotel etc. The Star Hotel should be given a miss.

i stayed here twice within a few days, i found it to be in a great location, not too far away from everything, but far enough to get away from most of the noise.

the rooms where beautifully decorated, the foyer was stunning, breakfast wa ..ok ...staff...well mainly very broken english was spoken, the doormen where exceptional.

i stayed on the 10th floor both times, we had great views...but when they have a power outage for hours at a time.....those stairs can be deadly !

all in all i would stay there again, a very nice hotel!