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Hotel Equatorial Ho Chi Minh City – reviews, photos

4.5 of 5
242 Tran Binh Trong | District 5, Ho Chi Minh City, Vietnam
Hotel amenities
Hotel Equatorial Ho Chi Minh City
Ranked #49 of 282 hotels in Ho Chi Minh City
4.0 of 5 stars 218 Reviews
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218 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(8)
  • Swimming pool(7)
  • Free shuttle bus(6)
  • Shuttle buses(5)
  • Very clean(5)
  • Very good(5)
Traveller rating
    65
    102
    32
    16
    3
Only show reviews for Family (30) | Couples (77) | Business (34)
Date Rating
Calgary AB Canada
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“Great hotel - not so great area”
4 of 5 stars Reviewed 21 January 2012
3
people found this review helpful

This hotel is spotless; the staff are conscientious, friendly and do their utmost to ensure a great stay. The area is not great, but that is easily overcome by the six daily complementary scheduled shuttles to District 1 (main commercial area, Cathedral, Reunification Palace, and market). I loved the following attributes: great beds, pillows, and linens; daily soft towel change; fantastic health centre; lovely pool; and the superb breakfast buffet. Our breakfasts were included, but we found the other meals to be excellent, but quite pricey - even by North American standards. The international clientele includes North Americans, Russians, Australians, French and British guests.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Nice hotel”
3 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

We stayed at the equatorial hotel for a total of 5 nights. Everything was fine, breakfast was pretty good, they had a large selection of foods you could choose from at the buffett.

The location of the hotel is a little far from district 1 where all the fun things are happening. It's in district 5 which is about a 10 minute ride to the city center depending on traffic. We booked online and got a great rate with a promotional code. Ended up being 125 USD a night. Not bad for a 5 star in hcmc. The room wasn't amazing, but still had robes,other amenities and such.

I had a few gripes about the hotel, one being that all the front desk hotel staff including the manager barely spoke a word of English. How are they supposed to function like this? Thus ending up being very frustrating when inquiring about simple things such as the hotel bill. I had to say "bill" 5 times for her to understand me. There was a gentlemen who helped us on the first day that was very helpful but then we never saw him again. From then on it was all women and it was game over. Talking to the wall would have been more productive.

We had a coffee at the overpriced and super slow and bad serviced chitchat coffee bar. $16 USD for 2 coffees and a pastry! Took a few tries and 20 minutes later to get it but we did. And it wasn't even good. They need to step it up a few notches there.

I would return again though as the value was good, but they really need to improve on their service here. For a 5 star hotel they should at least speak basic English.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Hotel Equatorial Misses the point of Service.”
2 of 5 stars Reviewed 18 January 2012

This is my follow up review for Hotel Equatorial. Our two seperate stays in three weeks at Hotel Equatorial ended with mild approval, but overall I still feel they completely miss the point of service, especially after staying at the Carlton Hotel Singapore. Apples and Lemons (Hotel Eq being the lemons).
I feel they cannot hang on to their five star rating for much longer..............

  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bendigo
Senior Contributor
39 reviews 39 reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
“All we needed”
4 of 5 stars Reviewed 15 January 2012

We stayed here- 2 couples- for a couple of nights at each end of a trip north, and it was all we needed. The location is in a fairly dingy non-touristy area, but the service is impeccable, food and drink prices were reasonable, pool was nice and clean and the sunday buffet was GREAT!
Rooms fairly old but perfectly clean and all facilities, including free WiFi. Not really what I'd call five star, but fine. Would definitely consider that we got our money's worth!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Quezon City, Quezon City, Philippines
1 review
“Close to both business and pleasure”
4 of 5 stars Reviewed 6 January 2012

I am happy to stay at this hotel due to its proximity to the office during a business trip. It is also walking distance from a good restaurants and novelty shops in the artsy section of saigon. I also enjoyed a private dip of their outdoor pool which was an easy respite after a busy day. The hotel is also near a river and there was an interesting floating restaurant nearby. Restaurants are generous like the one we went for breakfast.

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Equatorial Ho Chi Minh City

  • Ho Chi Minh Hotel
Address: 242 Tran Binh Trong | District 5, Ho Chi Minh City, Vietnam
Price range (per night):* INR4,793 - 11,592

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