The rooms are okay but the hotel needs to provide better training for it's Front Desk staff. I just checked out from the hotel today. The lady "Huong" who served me was outright rude. She mentioned that Sofitel is a 5 star hotel ... but if she continues to perform this way, she will definitely drag the reputation of the hotel to the gutters.

Sofitel has what you need, if you want to relax in Ho Chi Minh City. Beside you are quite close to everything. The rooms are very comfortable in all aspects. Two restaurants where you can start the day with all choice of food and sparkling wine and end your day with a nice sea food buffet or a la carte. The one restaurant offers 24 hours service. The pool is placed a top level with a nice view over the city, if you want to be tanned or just need to relax perhaps with a drink or a little food. I had a 90 min. treatment in their welness/spa, what can be recommended. My 3 days stay was very possitive, and if I come back to HCMC, I would stay at Sofitel again.

Ole Sindberg - DK

While the rooms are good sized & the rooftop pool is very nice, the hotel has some major problems. The bathroom was shabby (damaged enamel in the tub & mold around the bath tub), as was the wall around the pool, which needed re-painting. The service in the Cafe at breakfast was slow and disorganized. A server came to our table as soon as we sat down & got our order for one coffee and one tea. The coffee was delivered, but no sign of the tea. Some time afterward, I saw a server (not the one who had taken our order) wandering around with a teapot, trying to find the tea drinker. Our server also asked if we wanted orange juice. DH did, but I later discovered there were 3 other juices available on the buffet table, which I preferred. Breakfast was the busiest meal, from what we observed. The service at dinner was better, perhaps because there were fewer people.