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PARKROYAL Saigon – reviews, photos

4.0 of 5
309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
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PARKROYAL Saigon
Ranked #55 of 282 hotels in Ho Chi Minh City
4.0 of 5 stars 127 Reviews
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127 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Free shuttle(5)
  • Very friendly(5)
  • Room service(4)
  • Swimming pool(3)
  • Not much(3)
  • Next morning(3)
  • Friendly and helpful(3)
Traveller rating
    31
    66
    23
    4
    3
Only show reviews for Family (13) | Couples (38) | Business (19)
Date Rating
Darwin, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Recommended for airport stop-over!”
5 of 5 stars Reviewed 29 January 2012
4
people found this review helpful

This hotel is ideal if you are looking for somewhere near the airport but also want someone nice and comfortable. I have now stayed their twice for this purpose and would recommend it very highly. The hotel offers complementary airport pick-ups which are very professional and efficient. Taxis back to the airport are super cheap and only take 10 minutes (max). The rooms are very comfortable and the breakfasts (if you have time) amazing. I booked direct to get better prices and select the bedding configuration I required for my family (which was a bit of a hassle with lots of emails back and forward) but if you aren't fussy (ie just a couple) just book and be confident it will be great.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FamilyOf4OnHolidays about PARKROYAL Saigon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace Agatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review
31 January 2012
Dear Valued Guest,

Thank you for having PARKROYAL Saigon as your accommodation choice during your recent stays and for taking the time to inform us of your experiences with our hotel.

We are pleased to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely important to us and your satisfaction is our main concern.

We would be glad to have you back in the hotel again on your next visit to Ho Chi Minh City.

Sincerely,

Grace Agatep
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City
2 reviews
2 helpful votes 2 helpful votes
“Great, helpful place to stay”
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

I stayed here with my two daughters, ages 10 and 12, for two weeks in October, 2011. The stay could not have been more perfect. The staff is so helpful for anything you want. There was construction going on so they changed our room two times (at our request) so we would not hear noise, moving my daughter's extra bed, which was complimentary. I booked using their website instead of a discount website. This was the best place we stayed in Vietnam and my daughters want to go back to the ParkRoyal. It is outside the city, but we wanted that. Their windows are noise proof and the rooms are so quiet, even facing the traffic. The breakfast was free and great selection with pho stand and omelet stand. The food was really great.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SLCHoChiMinhCity about PARKROYAL Saigon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace Agatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review
15 January 2012
Dear Valued Guest,

It is our pleasure to have you as our guest and we sincerely appreciate your very nice feedback. We are glad that you had a great stay with us and despite the inconvenience of moving from one room to another to avoid the renovation noise, we still were able to gain your confidence on us.

We look forward to your next visit and experience our newly refreshed facilities.

Sincerely,

Grace Agatep
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ningbo, China
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“A great hotel, especially for an airport stopover”
4 of 5 stars Reviewed 3 January 2012
3
people found this review helpful

I stayed here with my son for one night during a stop over. It is an extremely comfortable international style hotel. It is large and a bit glitzy, but you cannot complain about the food, service nor rooms. The breakfast offers a particularly good selection of foods.If you want an idiosyncratic boutique hotel experience this is not for you, but this is a good example of a big international standard hotel. No complaints.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace Agatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review
5 January 2012
Dear Valued Guest,

Thank you for your very nice comments and it is truly great to learn that you had a very comfortable and pleasant stay with us. Your satisfaction is our main concern and we ensure that our guests bring back home great experiences of staying in our hotel.

We look forward to being of service to you again soon.

Sincerely,


Grace Agatep
Director of Sales and Marketing
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“A great spot!”
5 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

This is a great hotel. Super quiet as it's a little bit out of the main hustle and bustle. The staff are lovely and were especially nice to our kids. The rooms were clean, a good size and comfortable. The buffet breakfast (the only meal we ate at the hotel) was fresh with great variety and quality.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Worth a stay”
4 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Upmarket Hotel close to the airport. The rooms were clean and quiet.Wi fi worked well.

Restaurant had both western and Vietnamese food, typical buffet breakfast with great choices, the staff were more than courteous.

I utilised "An" in reception as my travel agent, exchanged money, booked my tours, she even had 3 plane tickets booked when i returned from the tours. Thanks "An"

I went back and stayed again.

  • Stayed November 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Ron G for Ho Chi Minh City
Ask Ron G about PARKROYAL Saigon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace Agatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review
3 January 2012
Dear Mr. Ron G,

Happy New Year!!!

It is so great to start the new year with very heartwarming comments from our valued guests. Thank you very much for sharing your experiences and we are so pleased to read that you had an enjoyable stay with us. Indeed, it is always encouraging for us to learn that our guests are satisfied with our facilities and services.

We have shared your “thanks” to Ahn and she is likewise extending her sincere pleasure of being of service to you.

Again, thank you and we would love to have you with us again on your next visit.

Sincerely,

Grace Agatep
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about PARKROYAL Saigon

  • Parkroyal Saigon Hotel
Address: 309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
Price range (per night):* INR4,570 - 6,743

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PARKROYAL Saigon
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