Forewarning: I did NOT stay at this hotel but I was so upset when I left the hotel I felt compelled to write a review because I've never felt so upset.
I came into this hotel to check out the room. Upon arrival no one was at the reception desk so a man sitting at the tour desk helped me. He showed me the room, definitely NOT $35 quality so I asked him for a better price and he said $30. It was still too high so I told him next door (Hanoi Hotel to the right) was charging $30 also (Quality of Hanoi Hotel is better). I seemed to push his buttons when I said this as he replied, "I DON'T CARE. YOU STAY THERE THEN. HERE IT'S $3O". I quickly said my thanks and left, having never met an employee who was so rude!!! I'm still upset and its been several days. Is it wrong to expect that if a person works in the field of hospitality they should be hospitable???
- Sunshine Hotel Hanoi
