we spent 3 days at this hotel, the staff was so unpolite and they pushed u to buy all the possibile trips they use to sell at double price, we bought one and we had an accident with their boat where `12` people died .they promised to help us with a room for free for the next 2 days because we lost everything but they changes their mind about it charging 15$ per day so we prefered changing to another hotel with hot water and clean rooms...
be away to this place.
i really can't understand how is possibile that such hotel is on the Lonely Planet......
- Queen Hotel Hanoi
