After arriving and the hotel not being able to find our booking we were quickly bustled into a windowless room - near the noisy stairwell and elevator. To make matters worse on a cold winters evening in Hanoi we did not have any hot water and that the cold water that we were running was totally flooding the bathroom! After trying to call reception to ask about this we discovered that our phone did not work either! Nothing was done that evening to rectify the problems. The next morning in trying to move to another room we encountered a very argumentative female staff member who was not in the least bit helpful. Finally, we were moved to a room that we had booked. The next morning in checking out they wanted us to pay the full price for the terrible room on the first night. Leaving a hotel and having to argue about the room tariff does not leave a great feeling about the establishment. Further, as our driver was late to take us to the next destination the rude lady thought she would take great take to laugh and point at us thinking that we were forgotten. Seriously, take a big swerve from the Sunshine 2 Hotel and their rude members of staff.

Right in the middle of the old (i.e. interesting )Hanoi city there is this brilliant hotel which should be on the list of every traveller who does not want to spend a fortune on needless luxuries but nevertheless does like his en suite bathroom. That and internet in the room , a buffet breakfast and a lift. Plus an ATM at the entrance and a dozen restaurants on the street outside. Best of all, it's jewel in the crown, is the manageress who not only speaks fluent English but can arrange taxis , laundry, trips to Halong or Sapa etc.and who is an enchantress. We came back three times in our month's visit to N.Vietnam,8 nights in all. 'nuff said!!

It is located at the center of Hanoi city where you can walk to look around the city. Hotel is is very clean and safty for travellers eventhough its corridor is rather narrow but the hotel elavator has been designed for helping the travellers. In addition, there is a well-trained manager to provide services which are much appreciated. Next time if you would like to find the hotel in Hanoi you have keep in mind this hotel because of value above payment.

I stayed in Sunshine 2 for one month. Mrs. Moon gave me a special discounted rate as a student and because of my extended stay. She and the rest of the staff are very friendly and helpful. They were great in helping me get acclimated to the area, which was great considering how long I was staying! My room was very comfortable but because I asked for the cheapest available, it did not have a window to look outside--something I really didn't mind since I didn't spend much time in the room anyway. I did see other rooms that were much bigger and some even had balconies!
The rooms themselves are great: TV, AC, big bed and nice duvet cover, and computer (I used my own laptop with their ethernet cable most of the time). The room is nicely furnished and the staff always made sure to keep a plate of free fruit in my room, which I always enjoyed. Plus there's an elevator to get up to the higher floors for those nights when I just didn't want to climb the stairs!
The bathroom was my favorite part of the room. Really clean and look very new. The shower has an actual glass door (imagine that in Vietnam!) and waterfall shower head! Very relaxing!
The only downside I can think of is the lack of window in my room (although most rooms have windows I believe, if not balconies) and the fact that in the late morning (around 9) it an get a little noisy in the hallway. As a long-term student it was ok for me to sleep in some mornings, but if you're a tourist, you have no excuse to be sleeping in the late during your few days in Hanoi! Get out there and have fun!
The location is great, right in the middle of Ma May street in the Old Quarter. There are tons of really interesting shops, street food vendors, restaurants, and cafes nearby. This was the perfect situation for me, and I will miss my friends I've made here! If you are looking for a good value (I got a reduced $17/night, breakfast included), clean rooms (always spotless), and nice people, I would definitely recommend the Sunshine 2.