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Anise Hotel – reviews, photos

3.0 of 5
22 Quan Thanh street | Ba Dinh distric, Hanoi 10000, Vietnam
Hotel amenities
Anise Hotel
Ranked #90 of 435 hotels in Hanoi
4.0 of 5 stars 133 Reviews
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133 reviews from our community

What travellers say about this hotel
  • Old quarter(13)
  • Very clean(7)
  • Friendly and helpful(5)
  • Halong bay(5)
  • Top floor(3)
  • Great location(3)
Traveller rating
    34
    72
    18
    4
    5
Only show reviews for Family (16) | Couples (74) | Business (3)
Date Rating
Exeter, United Kingdom
Senior Contributor
45 reviews 45 reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
“Good city hotel near Old Quarter”
4 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

Good city hotel in excellent location by the Old Quarter. Rooms well equipped with toiletries, free bottled water, razor, toothbrushes etc and well servied and clean. Free Wifi in all rooms. Restaurant on top floor with panormic views of city serving very good meals with good service and reasonably priced. Staff worked hard to please their guests. Outside extremely busy during the day and evening but very quiet at night. Location within walking distance of Municipal Water Puppet Theatre and mant restaurants, shops, stalls etc.Care needed when crossing roads due to volume of motorcyles, cars etc. Hotel well served by taxis, cyclos and buses.

Room Tip: Noisiest rooms on front of hotel.
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHAN LUONG THI, Manager at Anise Hotel, responded to this review
21 March 2012
Dear Guest,
Warmly greeting from Anise Hotel Hanoi, we wish to thank you for choosing us and spending your valuable time for sharing your experience onto the Trip Advisor. We delighted to know that the hotel and its services was up to your expectation. Your positive words have been shared with the hotel staff team. We look foreward to welcoming you back soon.

With our best regards,

Luong Thi Phan/Ms
on behalf of Anise Hotel Management & Staffs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, Scotland
Top Contributor
76 reviews 76 reviews
Reviews in 50 cities Reviews in 50 cities
60 helpful votes 60 helpful votes
“Third stay at the Anise”
4 of 5 stars Reviewed 9 February 2012

We've now stayed here three times, albeit twice in the same holiday. On our first visit a couple of years ago we loved it, second visit, we thought that some things are needing a bit of attention to detail - neither of the clocks in the two rooms we stayed seem to work, curtains pulling away from their poles etc, simple things that are easy to fix. On our third visit, the Anise proved why we go back. I arrived feeling ill and OH went up to the restaurant to ask if they had any yoghurt. They came down 5 minutes later with yoghurt, a glass of milk and two bread rolls to help me feel better - which they did. Wouldn't hear of charging us even though we mentioned it when checking out. That and being upgraded to window rooms both times - great service.

Room Tip: Rooms lower down on the street can be quite noisy. 8th & 9th floor are fine.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHAN LUONG THI, Manager at Anise Hotel, responded to this review
21 March 2012
Dear Valued Guest,
Warmly greeting from Anise Hotel Hanoi!
It's always our pleasure to welcome you at Anise Hotel Hanoi. I would like to thank you for choosing us and also thank you very much for sharing your experience on Tripadvisor.com. We wish to welcome you back soon with a special offer to celibrate your fourth visit at Anise Hotel Hanoi.
With my Best Regards

Phan Luong/Ms
on behalf of
Anise Hotel Hanoi Management and Staffs
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice but very pushy staff”
3 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Staff were reasonably helpful but tended to laugh at us when we shared our ideas with them about where we wanted to go. They then would suggest a really overpriced tour to do instead of our plan and wouldn't really give you any other options. Rooms were fine but there shower design means every time u have shower the whole bathroom gets flooded.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHAN LUONG THI, Manager at Anise Hotel, responded to this review
21 March 2012
Dear Sir,
I would like to take this opportunity to thank you for choosing Anise Hotel & sharing your ideas at Tripadvisor.com. Our management is always paying high attention to the experiences of our guests in order to supply the best service. Please accept my sincere apologize for the inconveniences experienced during your stay. We have sent your feedback to the departments in question and corrective action will be taken immediatly. We appreciate you taking the time to share your comment as this feedback helps us determine areas of improvement
We wish to welcome you again at Anise Hotel Hanoi.

With myBest Regards,

Luong Thi Phan
on behalf of Anise Hotel management and staffs
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London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Great Location”
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

We stayed here while in Hanoi on the outskirts of the old Quarter watching the locals exercising in the park in the morning was great.The staf were friendly helpful and always greeted us with a smile great little hotel.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PHAN LUONG THI, Manager at Anise Hotel, responded to this review
21 March 2012
Dear Valued Guest,
Warmly greeting from Anise Hotel Hanoi!
We would like to thank you both for your preference and sharing your experience related to our hotel, services and staff. We care all the comments received from our guests in order to supply the best service and facilities. We look forward to welcoming you back in the near future.

With our best regards,

Luong Thi Phan/Ms
On behalf of Anise Hotel Management and Staffs
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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great location, quiet room with a view, excellent service!”
5 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

We started our too brief (15 days) tour of Vietnam by spending 4 nights in Hanoi based at the Anise Hotel. The hotel graciously let us to check in upon our morning arrival from N. America, which permitted us to recover a bit and then go out to explore the very nearby Old Quarter. We chose to stay in a "superior double" room in order to have windows, and while the hotel fronts on a moderately busy street and a park, the traffic noise was not bothersome. The early morning exercise broadcasts from the park awakened us instead at around 7.

The room was spacious, clean and comfortable, and supplied with terry cloth bathrobes and a hair dryer. Complimentary disposable slippers were also supplied in the room, and they were very welcome after walking so much through the city--we were able to explore many of the city's main attractions on foot from the hotel's location.

The hotel served excellent breakfast choices, including some of the best French-style bread and pastries that we found in our time in Viet Nam. Overall, this was a very pleasant place to stay, and I recommend it highly.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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PHAN LUONG THI, Manager at Anise Hotel, responded to this review
21 March 2012
Dear Sir,
Warmly greeting from Hanoi, Vietnam!
Thank you both for choosing Anise Hotel and taking the time to share your comments regarding your stay at our hotel. We highly appreciate and consider your comments. We are happy to learn that you enjoyed your stay, please feel free to get in touch with us if you need any further information related Hanoi and our Hotel.
We look forward to welcoming you back soon.

With our best regards,

Phan Luong/Ms
On behalf of Anise Hotel Hanoi management and staffs
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Additional Information about Anise Hotel

  • Anise Hotel Hanoi
Address: 22 Quan Thanh street | Ba Dinh distric, Hanoi 10000, Vietnam
Price range (per night):* INR2,285 - 2,731

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