We stayed two nights in this very nice hotel which situated in exciting area. The room is not very big but clean, cozy and tastefully decora. The breakfast: fresh bread from the baker street is delicious and roll cake which is traditional cuisine in Vietnam which I highly recommend.

Poor and unfriendly reception, i was an assistant front office manager and trust me, the hotel receptionist would be fired if he was working with me! Can't walk out cause the room was prebooked and we have eave as soon as we can .
Bathroom wasn't dirty but look cleaned like with backpacker style! was awful and DON'T prebook the breakfast .

My girlfriend and I decided to go to Halong Bay for one night. We left our luggage with the hotel, just as I have done many times in my life. Just before leaving, I put my iphone in my bag. I arrived the next day, and sure enough, the iphone had disappeared. I usually hate blaming other people in these situations, but I am positive it was taken by someone on the staff. The lone bright spot of this hotel was that one of the bellboys seemed to feel really about about my phone, and offered to help find me a new one in Hanoi.

If you are looking for a shower with lots of warm water, stay elsewhere.

We stayed in the hotel during Christmas and New Year Holiday and we were surprise with a little new year party in the midnight of the 31th Dec 2010. The staff there are very friendly and helpful, and also the tours were organized perfectly. Size of rooms are big enough for 3 people and very clean. The only downfall is the water pressure is too low to take shower sometimes.