The main advantage is really the location : you can walk to the Hoan Kiem Lake, the Old Streets, the Cathedral, plenty of restaurants and shops...

We had a Deluxe room (the best category) on the seventh floor, with view on the back of the building : it was quiet. On the other side of thebuilding (front side), you get a beautiful view of the lake and city center, but can be a bit noisy I suppose.

The room was large, with two double beds, which was very convenient for our family with two youg children.

The bathroom was a disapointment : small, smelly (humidity on the carpet in front), with a window who cannot close. I have to say that bathroom and windiws are the weak spot of most vietnamese hotels.

The front desk staff was very nice to us, competent, we could always find several people in the desk. The room cleaning was may be a bit fast (the beds were made, but the floor was not cleaned during our stay). It is mot a mini hotel, but a regular hotel (9 floors), so the staff is pro, whereas in mini hotels you often gets owner's cousins or neighbours who are not always qulified for the job.

There is a restaurant on the top, always opened even if there were very few customers. Breakfast is OK, and the restaurant is the usual "vietnamese food for foreigners", nothing special about it, not bad, it was convenient for us to eat there sometimes.

I think it is a good choice between the average cheap mini hotel (where the quality varies a lot) and the expensive big hotels. I have not seen the cheaper rooms (on the lower floors), but according to my experience in Vietnam, the cheapest rooms in most hotels have often a good reason to be cheap, the difference can be huge.

Staff were helpful and friendly, the rooms were on the small side, but for $40USD a night, we were really impressed, and didnt spend much time in our room anyway. The rooms had everything you could need and expect from a hotel charging twice the price, including free wifi.
The location was perfect, a short walk to the lake, and to the night street market. Was also right next door to the Kangaroo Cafe who we booked a few tours with, so it was really convenient.
I think this hotel represents great value for money and is a great place to base yourself if you are doing lots of exploring and only using your hotel room to shower and sleep.

Bao Khanh is close to the lake, part of the old town and conveniently placed for restaurants and a supermarket. The staff could not do enough for us and our tours booked through the hotel were all that was promised. Taxis and luggage storage available when needed as well as lots of advice. Breakfast was not as good as some cheaper hotels in places in Vietnam but did have a Vietnamese flavour. Bathrooms were excellent and the bigger rooms were better. we would certainly stay there again.

My friend stayed here 6 nights and loved it. Location was fabulous- close to banks, loads of eating places particularly in nearby street. Also close to lake and winding streets of old quarter.Our room was huge- included 2 double beds and a 5 seater couch. Ensuite and shower was good size and clean. Friendly and helpful front desk staff. We booked Halong bay trip through hotel - great experience. I also had glasses made in nearby "optical" street. No problems with quality of glasses. Prescription sun glasses with great frames for $60US.The only down side was the breakfast. I think the menu and presentation could be improved but maybe we were spoilt in other hotels.Overall I would certainly recommend this hotel. I would definitely stay here again.