I have never stayed in a better hotel in this price range. The service is absolutely superb, the location is great, the rooms are clean and well designed with lots of nice little welcoming touches and the restaurant and breakfast are also fantastic. And it's all cheap too. The tourist desk at the front booked us onto a great Halong Bay tour (and offered us a range of different options), booked us prime seats at the Water Puppet Theatre and booked our overnight train tickets to Hue. What really impressed me the most though was that when we left they sent one of the staff with us in a taxi to the train station to make sure that we got on the right train and even took our bags to our carriage for us. We didn't ask them to do this, they just did. They also paid for the taxi. I gave the guy the taxi fare plus a tip anyway but it was just incredible. Well done the staff and management! Giles P and Kate P - UK - March 2012.
- Official Description (provided by the hotel):
- A member of Hanoi Elegance Group, Essence hotel ensures you an unrivaled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi’s most historic location – the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence Cafe opens daily. ... more less
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