I really enjoyed my stay at the hotel. It was very clean and had lots of facilities in one location. The food choices were excellent and the shopping, casino and night club I'm sure would have also been excellent.

There were however some language issues, this hotel advertises the fact they speak and understand english, this was not always the case. My very limited Vietnamese didn't help!

Location - Good
It is near the lake, so you get a good view if you are staying in the new wing
Nice food across the main road.
Staff / service - Average
Room - Average
The rooms in the old wing is quite run down but still reasonable. TV is abit small, old type, not LCD or LED..
Breakfast - Excellent
This is one of the best breakfasts of the 3 hotels I have stayed in Hanoi

Great rooms. Away from busy tourist areas of Hanoi. Mainly catering to business travelers and that too Chinese / Korean travelers. But if you can manage it, the staffs are great and rooms are good and good value for money. The Night Club bar is boring compared to other similar bars in Siem Reap or Manila. So don't go with much expectation to the bar. They will arrange local travel through South Pacific Travels , if you want to go to Ha Long Bay. One challenge is since this hotel is slightly away from tourist district, you may not get the tour pickup.

As a regular guest of this hotel, I would like to give my personal views of this hotel.

Location & hotel
It is not located in the old quarter, but is near the convention centre. You needs to take taxi to everywhere.
It is a mid range business hotel, and they had 2 blocks, old and new wing, and lobby spaced is of good size.

Room & facilities
New wing room rate is higher and I always request my room facing the lake. Do not know about old wing facing as I had not stayed in this block before. Bath room fixtures had being change recently and all are in good working condition. Bed is rather hard, but it is OK to me. Bed sheet is being change everyday.
Internet were provided to me free. Maybe because I am a regular guest.
There is a food court in this hotel which operate till 3-4am in the morning, and menu are extensive. Food are rather good if you prefer Chinese.
Casino is present in this hotel, but all are electronic game machines.
Massage parlour is next door to the casino, and foot massage were very good, but price is higher than most places outside hotel.
There are night club, Chinese restaurant and swimming pool, but unable to give comment as I did not try any of them.
Morning breakfast is OK, but you will get bored after few days, especially if you are a regular.

Reception staff and bell boys are very friendly and helpful.
Overall this hotel is OK to me because if you stay in old quarter, unless you are a tourist, you would faced traffic jam in the morning and evening when you are back from work, as old quarter roads are rather narrow and most are 2 ways traffic. Also most hotels in old quarter are rather small hotel which are converted from shop houses.