Bad service. Outdated and stale. Bad location. Attempted to extort money for a cup is missing, liars pillow cover Liars Very careful

I can't believe that this hotel gets 3stars!!
It's not look like a hotel, just an old service apartment. My friend felt so bad that he chose this hotel from website. The location is ok but not for women to walk to hotel alone even daytime. We have to pay 500฿/room for mini-bar deposit before checkin. Rooms need renovation, we booked for three rooms. One room was sea-view but what we saw, was three. The rooms were clean but quite dark and really old. Breakfast time is 6.00-10.00am but checkout time is 10.00am so ask the front-staff if you want to checkout at 12:00. No charge but you have to inform staff in advance.

visit a french bakery cafe "La Baguette". cake, crepe, burger, tea or coffee, everything are delicious.

I really cannot undertsand any of the positive comments placed in Trip Advsior about this place. Have stayed in a numer of 3 and 4 star places in Thailand and this is most definitley the worst ever.
Location and one or two of the counter staff are the only positives this hotel has going for it.
Location beachside & not so noisy - but still need a real good long walk and shuttle to get there.
We asked for a room with ocean view - we received a room with rear view and no water.
Be Warned- The accommodation here has the most unbearable stench coming up thought the bathroom drains (akin to a bangkok sewer smell). we didn't bother complaining as we were only on a short stay.
room size is fine but the hotel is well and truly overdure for refurb and repairs to drains.
pool is too cold to use.
breakfast is from four seasons next door and is fine- that hotel is very popular with the russians for some reason.
Suggest you spend an extra $25US and get soemthing decent.

The best part that i liked is the location of the hotel. It has a beach view which is good( take a beach view room only). If you want calm surrounding which is cheap to stay, then take this hotel. If you want to stay in the midst of ALL THE HAPPENING, dont stay at all.

This hotel is located inside a little lane, but no problem as hotel tuktuk service (in every 5-10 mins) can drop you to the outside of the lane. Pick up is also there from outside of the lane to hotel.

In terms of cleanliness, room service, hotel/room infrastucture, i would stay it is a 3 star only.

It is a sister concern of hotel Best Western pattaya, which is adjacent to it, which is a better hotel than this in terms of cleanliness, room service, hotel/room infrastucture etc. If you are staying in Bella Villa, Breakfast, swimming pool, restaurant is provided in the Best western.

So its like only staying at Bella Villa but enjoying the facilities of Best Western.

Food: You wont get any veg food in restaurant & very very less veg options in breakfast (but then this is true for whole pattaya/thailand).

Overall, i would only suggest if you want to stay cheap, want a calm surounding.

If you can find any other hotel with same per night rates with beach view & calm surrounding (which i beleive would be many), avoid this hotel.