+ perfect location next to walking street
+ well kept gardens, many candles at night, this place is pure sanctuary, two beautiful pool areas, one for families, one for adults
+ not like other many storied hotels (read like Hilton), views in rooms are nice
+like our guide said, one of the best hotels in Pattays if not the Best
+ quiet rooms, good shower!
+ i loved this hotel, I like beauty and sense of it, truefully peaceful

? Lots of russian turists, especially in family pool area

- staff in not so superly fast to serve as in cheaper places, too much tips given for them?
- high prices in hotel
- insects (they are in all places though)

a good stay i must say far much better than the cheaper options available. Nice breakfast and location suitable for family. Cleaner and good sized rooms. Must to explore hotel.

We have just returned from the Siam Bayshore for the Tenth time and its still as good as the first visit.The hotel still keeps the highest of standards and the hotel staff are exceptional all the way through from reception to the swimming pools.They all speak very good english and will do their utmost to help you with a smile.The breakfast are very good although I must agree with the other reviewer that the toaster needs updating.We stayed from christmas day until the 12th january, during this time the Pattaya countdown 2012 is on with singers and bands on at the bali pier from christmas day until 31st december, although this is nothing to do with the hotel and I would think out of their control it gets very busy at night out side the hotels front entrance , on new years eve it became very dangerous when the crowds started to leave the concert , there were 4 of us trying to get back into the hotel and we all got split up and almost crushed. My wife (who was very shaken) and I managed to get to the hotels barbecue opposite the hotel entrance and the staff were brilliant getting us a table and making sure we had a drink. I think that the Pattaya City council should have some stewards around this area as it is a very narrow part of road that is made even narrower by the balloon stalls that are there. It was the only downside to our stay and we were all surprised that no one was seriously injured .We are however still looking forward to our next visit that we shall be booking shortly.

We were there for one night in November when there was a big flood in Pattaya and the hotel's kitchen and basement was flooded. The lights in the main building was out since 11 pm until the next morning. However, they managed to cater a buffet breakfast. We had to get to the Sheraton, up on the hill early morning for a friend's wedding. K. Supaporn (if I remember it right) , the guest relation staff got herself wet, helping us through the rain and flood to get to our friend's 4wd car waiting in the flooded road in front.
It was not a pleasant experience but we were impressed to see how hard they tried to accommodate each guest's needs. And always put on nice smiles.