Check in was great, got a upgrade to our room for free! Agoda dot com has great rates on this hotel. Hotel looks great (dont know why the person below rights its old and outdated!), location is perfect right beside the Central mall, and just a couple of minutes to Walking street, there is the new night markets out the back too. There very nice, honest people renting beach chairs and selling cold beer across the street.
Breakfast is good, great variety and the yummiest croissants... coffee and tea service could be better is my only complaint.
We didnt eat in the hotel apart from breakfast (sorry hotel owners), but it has a nice lobby bar with decent prices and a decent band.
For transport from BKK airport I recommend this guy (bht 1000 airport to hotel, and 900 for the return) Send him a email he will be there with a sign at the airport.. P.T. Taxi service pattaya, ( search elsewhere for contact info as Tripadvisor wont let me put any helpful info here!)
OK a complaint, my only complaint, it didnt affect our holiday, and it cant be fixed unless you rebuild the hotel... so be prepared. The elevators are small and slow, for a 9 story hotel there are just 2 small elevators that can only realistically hold 4 people each, and they are really really slow in peak times, so plan on 10 minutes of waiting to get to breakfast .
We will be going back!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC