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Basaya Hotel & Resort – reviews, photos

3.0 of 5
137 Moo 9, Central Pattaya Rd., Pattaya 20260, Thailand
Hotel amenities
Basaya Hotel & Resort
Ranked #169 of 312 hotels in Pattaya
3.0 of 5 stars 148 Reviews
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148 reviews from our community

    Trip type
Traveller rating
    8
    58
    47
    21
    14
Date Rating
Pattaya, Thailand
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“A week in Centera Beach”
3 of 5 stars Reviewed 20 October 2011

+ Good value for money
+ Good location close to Soi 7 and Soi 8
+ Breakfast was comprehensive and very good
+ Top class swimming pool
+ Staff generally friendly and helpful
- At the time of my visit, there were noisy people on my floor, security didn't seem to want to do anything about them
- Although recently renovated, the quality of the renovation was rather superficial e.g. toilet sometimes didn't flush, basin was partly clogged, wardrobe door half hanging off
- Apart from breakfast, I found the quality of food rather poor - I had a steak that was almost inedible, it was so tough
- I did not like the policy of "no food or beverages from outside" - an attempt to force you to buy from the little shop - which was inadequate for my purposes.

Room Tip: Choose a room away from the noisy Pattaya Klang.
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  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rayong, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wouldn't stay again but served it's purpose for one night!”
3 of 5 stars Reviewed 28 August 2011

The hotel was in a great location, about 300m from Central Festival Shopping Mall. On entering the hotel from the Beach Road we had to negotiate the building works. The pool was large and clean although the sunbeds were old and needed painting/restoring. Check in was OK and we were able to get in to our room early! The room was large and the bedding clean, that is the only positive thing I have to say! The room was of a poor standard, badly worn out furnishings, thin yellowing towels and a very dirty bathroom. The tiles and fittings in the bathroom were old, rusty and dirty. Not a room I would like to spend any time in and for that reason we wouldn't use this hotel again. If you want to use the badminton courts they charge 200 baht. The courts are on the second floor and not a great standard. We felt that the hotel should not charge a fee but offer this as part of their service. Lots of notices telling you what you can't do and to beware of your valuables. They did offer a safe in reception, which we used.

Room Tip: Pool view is probably better but as the windows were dirty you couldn't see much anyway!
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  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“good and basic”
4 of 5 stars Reviewed 14 August 2011

Hotel is next to the beach. The check-in as usual took time at least 35 mins even though we had prior booking and complete payment done through a travel agent. The pool is huge and the breakfast grand. Loads of varieties. The std room we stayed in was huge which also included an extra bed. All the rooms face the pool. The bathroom as basic and clean, a seperate shower cabin but the shower flow is ridiculous. The ambience is good till it turns dark, u need a torch to find your way. Very dim light especially the reception and the lobby. But I found it better than the hotel we stayed in bangkok.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kronberg im Taunus, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“run down and unsafe hotel”
2 of 5 stars Reviewed 23 January 2011
1
person found this review helpful

The room was booked by a travel agency in Bangkok for me. Because prepaid it i stayed there, otherwise I would have left it immidiately. I got a room to the street (Pattaya second road) which was very load. The bed was okay but the bathroom was absolutely run down. There were a lot of warning sign that you should not damage the furniture (what could be damaged there ?) and do not leave valuables anywhere. This hotel seems to be popular with the type of travelers, which nobody likes (drunken and thefts). I did not feel save there. Nice was only the pool and the breakfast.

  • Stayed January 2011, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1
person found this review helpful

The hotel location is good but the rooms are outdated and filthy. The smell of paint is also terrible. Towels are very dirty and all the utensils in the rooms are very old. There is no lift. The staff and breakfast are just ok. NOT choose this hotel if you travel to pattaya.

  • Stayed November 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask traveller2279 about Basaya Hotel & Resort
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Additional Information about Basaya Hotel & Resort

  • Nova Hotel Pattaya
Address: 137 Moo 9, Central Pattaya Rd., Pattaya 20260, Thailand
Price range (per night):* INR1,728 - 3,121

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Basaya Hotel & Resort
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