I loved this hotel and loved Pattaya. We only had 3 nights there and wish it was longer.
We had booked a Superior room, but once we arrived there we didnt like it as it was way out back of the resort. No problems the staff gave us a Bungalow overlooking the pool. I would not stay in a Bugalow again, but would book a standard room, which all overlook the pool.
The pool was massive. It was always a good temperature to swim in. The only annoying thing was the other people staying there (mainly Russians, about 95%) would hang a shirt and towell on the umbrellas and pool chairs at 6am, but not turn up to the pool until after lunch or later. Then they would leave their stuff there again and go out in the afternoon. Solved this problem, threw their towells and shirts onto the lawn area. And used the umbrella and chairs that I wanted to use. Thought the hotel should do a better job of policeing this.
Huge variety of food for breakfast, but all the hot food was stone cold. Not good at all. Easily solved if the hotel would put lids on the dishes.
We had a few problems with the elctrical system in the bungalow. When we informed them they came and fixed it.
We met a wonderful local staff member at the hotel. He is an absolute assest to this hotel. His name was "Post". He was always asking if we were ok and if he could do anything to help.
Even introduced us to another Aussie family, as I thought we were the only English speaking people there. Feel strongly that Post would make a great PR man for the hotel.
The resort is in an absolute fantastic location. Short walk to the roundabout which has the dolphin statue where all the 10 baht buses are going in all directions. Mini-market across the road from the hotel. Also a laundry and a few restaurants.
5 min walk to a supermarket called "Best". Also sells alcohol.
We would absolutely stay at this hotel again and would recommend it to everyone.
Room Tip: Book a standard room overlooking the pool.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 December 2011
Dear Sir and Madam,
Thank you for your kindly recommendation. We will promthly do our best to solve the problems pertaining to the food for breakfast and Pool chair, Definitely to policeing. I am also thank you for your compliment which you gave to staff and we will try to keep our service to the utmost.
Thank you again for your valuable suggestion and please be enured that we will concentrate to the matters and look forwarding for your next visit.
Thank you
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC