I'm a regular in Thailand and Pattaya is one of those areas that I need to visit because of my work. This property is in a good location, smack in the middle of the "happening" Pattaya, with beach just across the road.
Open air car park is free and safe with 24-hrs guard. Property is a little old & dated but rooms were updated with all the modern mod-con. I booked the Deluxe Sea View room with the 10th Anniversary package, that comes with free wifi and breakfast and unlimited on-demand pay movie.
Room size is OK, sound-proofing good, balcony has 2 deck chair and a small table as well as cloth-drying rack. My room is directly above the pool where I saw lots of programs throughout the 3 days I was there, both for adults & kids. Even though music and games were being played just below my window, I didn't hear any noise if I closed the balcony window. Block out curtain really block out sun if needed. Bathroom has no tub. Tooth paste & brush has to be requested.
Housekeeping needs to improve their effort as I found unwashed mug in my room when I first arrive and the tiled area of the floor always felt sticky even after housekeeping was done. Bed quality was OK. Pillows were too soft for my liking and I requested for firmer ones, delivered fast upon request. Room service was fast and good. Breakfast with good selection.
What really upset me is the wifi connection. It's really bad......so bad I requested 7 passwords which they promised will be better than the previous ones, but sadly not. I ended up paying using my data roam and teether through my phone. The signal was non-existence in bathroom or balcony, even in room, you can probably read some mails without attachment It's hovering between 30kb/s so web-surfing is out of the question.
It's within walking to most F&B joint, bars & pubs, shopping mall etc. Location is great for first time visitor.
The staff at HRP are great fun young people. Check-in staff were fast (the fastest check in experience I had), concierge helpful, breakfast wait staff were fantastic and remembered my preferred seating and drink by the second day which was really impressive and I see pool attendants organizing fun programs.
I would stay in the hotel again even though I didn't give it an all-star rating. I hope the management gets to read this and improve on the weakness of their wifi and recognize their staff for the effort they have made to guest like me. If you must use fast internet, I would suggest buying a data card from airport or mobile shop and just bite the bullet and pay a little more and I believe you'll enjoy this hotel as much as I did. In fact, I have decided I will stay in this hotel again when I return in April for work.
- Also Known As:
- Hard Rock Resort
- Hard Rock Pattaya
- Official Description (provided by the hotel):
- Located an hour and a half drive from Bangkok, for work, play, meetings or parties, there is something for everyone and everything that rockers would wish. The 323 rooms & suites include exceptional Rock Star Suites, new accommodation for families with kids, luxurious digs for Composers and Executives, and Sea & City view Deluxe rooms for those on a break, to chill or to work. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Asiatravel.com Holdings, Orbitz, Cheap Tickets, Fastbooking, HotelTravel.com and Tingo so you can book your Hard Rock Hotel Pattaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.