We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Hotel – reviews, photos

4.0 of 5
429 Moo 9, Pattaya Beach Road | Cholburi, Pattaya 20150, Thailand
Hotel amenities
Hard Rock Hotel
Ranked #25 of 312 hotels in Pattaya
4.0 of 5 stars 319 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

319 reviews from our community

What travellers say about this hotel
  • Foam parties(11)
  • Great Place(8)
  • Very nice(7)
  • Pool area(7)
  • Beach road(5)
  • Tuk Tuk(4)
  • Little bit(4)
  • Good location(3)
  • Staff are fantastic(3)
  • Deluxe room(3)
Traveller rating
    128
    135
    37
    10
    9
Only show reviews for Family (68) | Couples (71) | Business (20)
Date Rating
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Let down by swearing on Music around pool”
4 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

I stayed for 3 nights between 7th - 10th Feb 2012 and have stayed on previous occasions.

As always staff are very good and sea view room has a great view. Pool one of the best in Pattaya.

Main reason for stayinghere is because we travel with our young daughter and on past occasions the hotel has been child friendly.

We also get the beach side cabannas which are a must.

However what let it down this time was the type of music being played at poolside, lots of rap songs at high volume with all the swear words left in.

Not great with a large number of kids around. I did tell reception and was told "thats a good point" and she took my room number.

Unfortunately the music continued and we had to leave the cabanna early. No contcat was made to follow up my concerns.

If didnt have to leave the pool area early then would probably get a 5/5.

Room Tip: Sea View is a must - great views
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Chris J about Hard Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRock_Pattaya, Executive Assistance Manager at Hard Rock Hotel, responded to this review
14 February 2012
Dear Chris J,

Firstly, we would like to thank you for your recent visit to us, and we are heartened to hear that you enjoyed your stay with us with the exception of the inappropriate music being played at the pool.

On this particular matter, please accept our sincerest apology to you and your kids. We did indeed stop the music and review each track, and I understand that my colleague, Khun Ann came to see you on this. Thank you for pointing this out to us.

It's through feedbacks that we can hope to improve.

Once again, thank you and we look forward to welcoming you back to Hard Rock Hotel Pattaya soon.


Best regards,
Patrick Ng W C
Executive Assistance Manager
Hard Rock Hotel Pattaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Superb 10star hotel and service!”
5 of 5 stars Reviewed 8 February 2012

Was there from the 3rdFeb till 7thFeb. My partner and i was sooo happy and satisfied with the stay from day 1 right up till day 5!

Staff at Hard Rock is super friendly and make our stay feel so relax. Always with a smile on their face, warmth greeting. The Swimming pool is big and nice. Can never get bored with the activities arranged for guest.

Breakfast comes with a wide varieties. Cosy and beautiful atmosphere. Rooms is gorgeous. The bed and pillows are soo comfortable. Houskeeping did a great job in making the room nice and clean.

Compliments to staff Simon and two thumbs up to Kevin both from Concierge team for being efficient and helping us with the arrangments visiting around pattaya. Kevin gave alot of advices, trememdously good places of attractions which is not to miss out. We are really am happy with the service given by Kevin! And not forgetting Simon, always going the extra mile to make our stay in Pattaya a memorable one!

We are so satisfied with the Hotel. Like they say You can check out anytime but you can never leave! A definite come back to Hard Rock Pattaya just for the Hotel!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ai_shah2437 about Hard Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“pattayas best hotel”
5 of 5 stars Reviewed 6 February 2012 via mobile

a terrific place to stay pool room food staff is great we will come back many times more

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mersmak about Hard Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uddevalla, Västra Götaland, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Kings lounge - a place like heaven”
5 of 5 stars Reviewed 5 February 2012

This is my second stay at Hard Rock hotel in Pattaya and it´s really my favorite place to stay. Located in the middle of Pattaya city with only a short walk to the new shopping mall Central Festival. This resort lives their own life in this crowded city and offer a secluded place to relax and have fun. Around the pool is where everything happens and I must say that I admire the pool staff that try hard to activate everybody with different activities. Our six year old daughter really loves this place and especially the foam party. Friendly staff, generous benefits in Kings Lounge (the two top floors with a private lounge) and new renovated rooms with very soft beds (that´s not so common in Thailand). This is just the place to stay in Pattaya.

Room Tip: The rooms heading south of Pattaya centrum offer the best view.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mathias C about Hard Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“recommend”
4 of 5 stars Reviewed 3 February 2012

The bath room still very small after decoration. swimming pool is excellect but the water not clean enough. Sauna room is great & free for room guest. The reception staff is helpful. locate in main street of city heart but need to take local taxi to Big C...shopping mall. Many many Russia & Korean guests inside the hotel.

Room Tip: must try their breadfast which is very good
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Chicagocitynight about Hard Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRock_Pattaya, General Manager at Hard Rock Hotel, responded to this review
8 February 2012
Dear Chicagocitynight,


Thank you for choosing to stay at Hard Rock Hotel Pattaya, and for recommending us !

The size of the bathroom has in certain room types, been enlarged but structural factors have limited what we could do. And thank you for pointing out the need to improve the cleanliness of the water; we will review our water treatment and cleaning schedules. Thank you for your feedback.

There are several Big C's in Pattaya; indeed one is 10 minutes away by taxi, but the closest one is 10 minutes' walk away. Also very close by is the new Central Festival Shopping Mall, the largest in Pattaya.

Warmest regards,
Jorge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hard Rock Hotel also viewed

Rabbit Resort
5 of 5 stars 600 Reviews
Pattaya, Chonburi Province
Show Prices ABS:HotelCheckRates-d506552?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Pattaya
4.5 of 5 stars 236 Reviews
Pattaya, Chonburi Province
Show Prices ABS:HotelCheckRates-d1876869?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Dusit D2 Baraquda Pattaya Hotel
4.5 of 5 stars 209 Reviews
Pattaya, Chonburi Province
Show Prices ABS:HotelCheckRates-d1201151?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 312 hotels in Pattaya, ranked by popularity »

Been to Hard Rock Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hard Rock Hotel

  • Hard Rock Resort
  • Hard Rock Pattaya
Address: 429 Moo 9, Pattaya Beach Road | Cholburi, Pattaya 20150, Thailand
Price range (per night):* INR4,985 - 9,690

Owners: What's your side of the story?

If you own or manage Hard Rock Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hard Rock Hotel
Show the lowest price for this hotel (from our partners)
Show Prices