My first impression was the communication from Bodhi Serene was very fast, reservations answered e-mails within a day sometimes.
Upon arrival we were greeted by two very friendly staff in the evening, check-in went fast and smooth, we were escorted to our room and were explained where things were and how things functioned. The room had a round big bathtub that you could easily fit two persons in, it also has a open window if you wish to the room so you can enjoy a movie while having a bath.
The bed however, is quite hard if you are not used to hard beds, for Europeans it might be too hard but for many Asians it is very comfortable. I am not sure if it is possible to change the mattress to a softer one.
The best of all was the service, almost every staff was very helpful. The tour desk is super nice and usually very welling to help you with your trip. For Christmas eve they had a small party with Christmas carols and some finger food and cocktails. This was all free of charge compared to resorts that force you to join a gala dinner for over priced dinner.
However, the bad part about the hotel is the food, breakfast was mostly cold, even bacon and all the warm stuff. They could reheat it if you ask for though, also you can get special orders as warm coco :)
Menu for the restaurant is quite "tacky" looks very cheap but the food is very reasonable priced but not very good cooked for 4* hotel standards.
Either way I was very happy with my stay and I look forward to return upon next trip to Chiang Mai.
Room Tip: Pop the Champagne and enjoy a romantic time with your partner :)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC