Noticed some previous negative posts and inquired about them at check-in. The General Manager, Mr. Samarn Tipibang answered my questions in a friendly and professional manner. He also assured me that he was not the owner but the proprietor for the real owners, The Royal Thai Army. I felt 100% secure at that point and throughout my visit. Breakfast was excellent every morning and the hostess, Mae, is beautiful and refreshingly cheerful at my early morning meals. Room service was inexpensive and delicious. The rooms feature a full sliding glass door to a nice sized terrace. The bath is wrapped by a shelf which can be very handy. The hotel itself faces the mountains of Chiang Mai and the Green Lake. The location is remote but easily accessible via a 10 minute, 100-300baht cab or tuk-tuk to the center of town. I thoroughly enjoyed my stay. P.S. My credit card statement for this hotel appears as "Royal Thai Army's Lanna". Mr. Tipibang was telling the truth.

The hotel is very nice as was the staff. We found the communications a bit strained due to language problems as the staff do not speak English very good. This is the only language that can be used other than Thai. The rooms are quite comfortable but the furniture was something else. The beds have sharp corners and if you are not careful at ALL times the you will walk into one of them. My partner did this and ended up with a nasty gash on her leg. Another resident had also walked into the corner of the bed and gashed his leg. We complained and suggested they round off the corners for safety. The wardrobe is small for two people, there are no drawers for underware etc and one stool to sit on. The other form of sitting is a small lounger, but you would not be able to veiw the television. The WiFi is for 2 hours at 100 Baht and it has to be used within 24 hours once the card is registered. The food was basically Thai, which was very nice except for the spicey dishes, it was too hot.. While we were there the pool was drained , cleaned and fresh water returned. There was only 5 sunbeds without matresses and all they provided was a pool towel to lay on. This was not very comfortable so it was a big downside as was the parasol, there was only one

All in all the hotel was comfortable, clean and friendly. They were helpful and we had some free trips to other points in the city other than their documented destinations. The hotel could be a very good tourist hotel if they upgraded the room furniture and more resources like the spa massage. They state it on their website but it was not available when we were their. We enjoyed the stay as we are retired as it was quiet and not over boistrous like you would have say in Phuket.. Hope this helps in your choice!