I stayed at this hotel for seven nights and was impressed by the standard of service, cleanliness of rooms and the helpfulness of the staff. There are very reasonably priced buffet lunches and dinners for in-house guests, and there was a good variety of Thai, chinese and western food.
The hotel is a few minutes walk from the Night Bazaar, and there are plenty of coffee shops, restaurants and other shops, such as tailors, in the area. The old town is only a few minutes further walk, so the hotel is pretty well positioned. My only rconcern was that the wifi was moderately costly (500 Bht for 24 hr connect time). While this isn't exorbitant, more and more international hotels are providing this service free of charge.

The Empress is where we landed when we first arrived to Thailand. After traveling for 30 hours straight, I think anything would look awesome. And The Empress sufficed. For the equivalent of $75/night it was a good value.

We were on our honeymoon and wanted something a little newer an more upscale, but of what you are looking for is a good price point, a pool, good location, decent breakfast, then this is your place.

My biggest issue was the Shower. The shower was logistically set up weird. There was a flat ridge about six inches wide that went around the bathtub, and the huge amounts of water that hit these ridges drained onto the floor of the bathroom. There was a drain on the bathroom floor, but on the other side of the toilet, so, wet feet for the rest of the morning.

It is super close to a great Thai Massage place that also does laundry for cheap. 70 baht per kilo!

Excellent Hotel, good value. Lovely room with a complimentary fruit bowl, and beautiful flowers. Free wifi with your own computer. Fantastic breakfast selection. Poor choice for evening meals so suggest eating out but don't let that put you off the hotel.

Great hotel with good food and friendly staff. Rooms are clean and very nice. I have stayed there on several occaisions when I have been in Chiang Mai. The only complaint I have is the WiFi you have to purchase the time and the cost is rather expensive. Many hotels offer the same service for free.