We went to use the pool and although the pool is fine the staff really did not not want to be there! They were surly to the point of rudeness.
The place is so dated and even the staff at reception barely spoke English.

This was my first stay at this hotel. The service was wonderful but the hotel was a bit old and dated. The room was comfortable and very clean with older furnishings and an older bathroom. My only complaint was that there was no in-room safe...and I like having one of those.

The buffet breakfast, which was included, was one of the best of any hotel I have ever stayed at. The selection was great and they even had a omelet and noodle station that made items for you. That alone is unusual in a hotel of this level.

The location is ok. You have to take a red-truck taxi if you want to go closer to the Night Market or tourist area.

If you are coming from the airport, arrange with the hotel for their shuttle to the hotel. It is cheaper and easier than a meter taxi.

The hotel is quite conveniently located and reasonably priced but it really is looking the worse for wear these days. Shabby around the edges and not the friendliest of places. The internet is a joke. It is provided free of charge on certain floors but if you are more than two rooms from the server you wont get a signal at all. Even if you are next to the server it is so slow, snail mail would almost be quicker. Buffet breakfast was OK but mostly only lukewarm.
The two rooms that I have stayed in had adjoining doors. It was very noisy - not that my neighbours were noisy, there was no soundproofing!

This hotel appears to be aimed primarily at the conference/function market and is well located, being right next door to a big shopping centre.

But it is looking very worn and tired and is in need of complete refurbishment. I am well used to Thai standards of maintenance, but at 3,500 baht for a small suite, I do not expect to have to endure peeling paint, knackered plumbing and broken drawers/cupboard doors. There was black dirt around the air-con vents; I wonder when the filters had last been cleaned or replaced…

Most staff pleasant and helpful. But reception staff unable to think outside of their comfort zone and deal with a simple request.

Buffet breakfast was a disappointment for the room price - poorly managed and we had difficulty in finding a table that had been cleared from previous use.

Possibly ok for a cheaper room on a deal, but this hotel is way past its “best-before” date.