We booked this hotel as a "landing spot" to begin our vacation exploring Bangkok. The pictures online are NOT this hotel...this hotel is beyond filthy, trash in the halls, moldy smell, stained bedding, the smallest rooms ever, a shower that you would have to sit on the toilet to use, with wires hanging above the shower head?! The clerk at the counter even suggest we check the room before we take our luggage up as "we might not like it". She was right.. We left our luggage in the room at the risk of getting bugs or being stolen. This place is awful! We walked about a block away and checked hotels until we found the New Siam II a hotel that is new, has a pool, an elevator, a restaurant, is clean, safe, near the water access, and has great helpful staff! All this extra for only $8USD more! Please do yourself a favor RUN! New Siam has 3 locations in this area as well - see http://www.newsiam.net
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 April 2012
Dear Jmkalksne ,
On behalf of hotel management , Please kindly accept our sincere apology regarding your dissatisfaction with our facilities & services during your stay we hasten to apologize for the inconvenience caused . Please, rest assured that remedy actions are under way to avoid reoccurrence of similar situations.
We would like to take the opportunity to thank you for taking time and trouble to inform us about your experience. It is only by these kind of comments that we are able to constantly improve our services and standards.
We would like you to faith in our services & product improvement and we look forward to welcoming you back to the Sawasdee on Khaosan Road , Bangkok , we remain.
Yours sincerely,
Daranee Thipsathien, Ms.
Area Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC