Although our first impression was decent enough (arriving at 2am), we were soon disappointed.
We were supposed to get breakfast with our room every day but only got it 1 of 4. But we probably wouldn't have eaten it after the first day anyways. Even though it's served until 11am, there was no food left at 9am. We had to ask them to make more food and brew new coffee and bring out some bread for toast. The hot dishes, when they came out, were less than desirable (even the thai ones!)
Against our better judgement, we booked for another night on our way back through Bangkok, thinking it couldn't be that bad two times. Our reservation was not on file when we arrived even though I had made special arrangements on our way out the time before. We had to wait in the lobby for 2 hours b/c the a/c broke in another room so they sold the one that should have been ours to someone else. Then they wanted to charge us 300 baht more than previously agreed because we didn't have a reservation! They ended up finding our reservation written on a little slip of paper on the front desk and nowhere in their computer system. The manager who took our res originally was conveniently not available.
I could continue but I just want to forget about it so I'll just sum up by saying the safety deposit boxes don't work, they won't fix them, the food is horrible,the service worse and the staff are miserable. The only good thing is the proximity to the skytrain!
- Royal Asia Hotel Bangkok
- Royal Asia Bangkok
