Had the misfortune of moving to this hotel when stranded in Bangkok due to "The Volcano". Moved from the 5 star Chatrium suites which was gorgeous but thought we'd better go cheaper as we were there for further 10 days. Moved back after 2 nights as location, service rooms food etc so much nicer at Chatrium. Looked good on internet and the pool looked lovely. Booked standard room so can't comment on executive rooms. The reception here couldn't have been any more frosty. Difficult to put my finger on it but didn't feel welcomed! Room cleanliness seemed good but shabby bath area and grubby tiles. Room very tight with extra bed but that's not unusual to any hotel room. Could here the telephone ring throughout night next door as houskeeping/room service situated there! Pool area in need of revamp and again not very friendly staff on the 2 days we were there.Wouldn't let my daughter use the gym changing room, had to squeeze into the toilet by the pool! Pool lounger mats covered in beer stains and pool bar not open when it should have been. Buffet evening meal looked stale and luke warm and area did not reflect that of a 4 star hotel. lobby area looks impressive but that's where it ends. i'm sure there are much better 4 * hotels.
- a One Bangkok Hotel
- a One Hotel Bangkok
