it's ok , big area , good staff , small bath , no have water for toilet , restaurant is dirty , good price . i hope that it will be better

Bangkok was our final destination after a three week trip to Thailand. We have travelled extensively over the years and unfortunately have never had the misfortune to stay anywhere like this hotel before. The lobby was newly renovated and our first impression was that it seemed like a nice place to stay.....boy if only we'd known I would have run in the other direction. The room we were taken to was an absolute disgrace....filthy dirty, smelly and totally unlivable. The bedding was ancient and should have been destroyed years ago along with the dirty stained and burned carpet. We saw the air conditioner on the wall but there is no way we would have turned it on as we would definitely caught something. We rang the lobby and requested a different room only to be met by the rudest most hostile hotel manager I have ever had the displeasure to meet. After two and a half hours he gave us another room which was barely better than the previous but because our son and his girlfriend were travelling with us and it was their first time in Bangkok we thought we should stay with them. Their room was far better than ours but was an upgrade from the deluxe we had. The staff were rude and generally non-existent to add to the state of the room. Wallpaper falling off, a kitchen that had a sink with no taps and the plug-hole sealed up. Also kitchen cupboards and drawers that had no handles and were glued shut anyway. Definitely the part of the room that astonished us was the external door that led outside to a sheer drop!!!! Luckily the door was locked shut but not a nice feeling looking at that. We have stayed at many hotels in Bangkok and would never ever consider this one again. We have frequented the Indra quite a few times and would definitely go back there in a hearbeat

If you love shopping and don't like to be stuck in traffic, would recommend you to stay in this area.

The hotel lobby is not at street level, and the entrance to the hotel will leads you to luggage storage area. Taking the life to lobby level, you will see quite a modern design and huge lobby where you can find restaurant, fish spa, tourist information counter and internet kiosk.

My package includes a 15mins free fish spa for 2. So we tried during the second night of our stay. It's either the fishes were lazy or my legs are not attractive, because of the fishes are not "biting" you. But it was a good relaxing way after a tiring shopping day.

The hotel room is on 36th floor, quite high as there is only 43 floors in the building with the top floor being sky view restaurant. Room is very spacious for two to stay with a dining area, living room, and a bedroom. I would say it's big enough to stay for at least 10 people if you don't mind the fact that there is no bed.

However, my room's aircon wasn't functioning, and water heater is not hot enough.
So have to call up and get them to fix.

Apart from the little issue, overall the stay was quite ok. Bed is huge and comfortable.
One thing to mention is, the property looks rather old, with the feeling of more than 10 years already.

Coming out from the building will leads you to the freemarket at pratunam area where wholesale price can be obtained if you purchase at least 3 items. Various choice such as clothes, accessories, food, etc.

Be sure to negotiate the price as well even if you are just buying one. And if you buy more than 3 items, normally you can also get a way lower price.

I have stayed twice at Baiyoke Suite standard Suite. It is quite old and dirty. This is my third time staying @ Baiyoke Suite, but is at executive room. Both are the same room size - 55m2, with the executive room being the newly renovated room. The floor is wooden made, and there is a plasma tv inside the bedroom. The bathroom is fully refurbished and the bath tub seems smaller. All in all, the room is very big and i will prefer the executive room more than the standard room. I stayed @ level 25, and there are 2 bird nest on top of my aircon. Hence, i could hear birds chirpping even in the late midnights. This could be very irritating.

The breakfast is great with western and chinese spread. The buffet breakfast is very delicious. However, i saw one small bug on the salad while i was eating. The location is good, is below pratunam market. You can walk to CentralWorld or Big C around 10-15 min walk. The Hotel security is very good. One downside is that it could be better if there are more lifts. No internet wi-fi. You have to pay 240B 1 hour usage, or 400B for one day usage.