Myself and my partner stayed at Glow at the start and the end of a life altering trip to beautiful Thailand in mid December and early January. From the moment we arrived at the hotel until the moment we left we were treated with a level of hospitality that I have never experienced anywhere in the world!.
We arrived at the hotel on the morning of my 28th birthday and although it was too early to check in the guys at reception greeted us with a smile and a chilled glass of juice before storing our bags away, leaving us free to go and explore the local area.
A while later we received a call to say that our room was ready. My girlfriend had contacted the hotel prior to our arrival and arranged for a birthday cake with a personalised message to be waiting for me as a surprise.
The room itself was brilliant and EXACTLY as the description and the pictures on the website had described. The bed was super comfortable and the pillows were exactly what we needed after the long flight.
My partner fell in love with the bathroom which again was beautifully designed and as spotlessly clean as the rest of the room.
For the lazy hours we spent in the room we were spoilt by the luxury of a flat screen tv, dvd player and ipod dock.
But for the both of us, the real luxury were the staff themselves. Every single person we dealt with during our stay was professional, courteous and polite. Several times they went out of their way to help us with directions, recommendations and advice. No matter what time of day or night we were always greeted with a smile and we felt a genuine pleasantness that is lacking in other establishments. I must make a special mention of a young gentleman who's name I forget. He works as a porter at Glow and he made a special effort to help us whenever possible, (we bumped into him along Silom soi one evening after his shift had finished and he stopped us and asked if we were ok and made sure we knew where we were going). After travelling to Koh Samui over Christmas we stayed at glow before our return home. Once again the service was outstanding and the room equally as good as before.
If you are thinking of going to Bangkok I have 2 bits of advice.
Number 1) stop wasting time and just go there!!
Number 2) Stay at Glow!!. The staff, the rooms, the local travel links (a few minutes walk to Chong nonsi BTS). For the price there is nowhere better!.
To all the staff at Glow, you rule!. Keep up the good work. We will be back in April 2013.
Room Tip: We stayed on the 5th floor and found this to be quiet and very peaceful for a decent sleep!.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 February 2012
Dear southsideboy1,
Wow, what a GLOWrious review. Thank you very much for taking so much time to post such a great review about our hotel.
I am highly pleased that you fully enjoyed our colorful service. We stand for our service with our brand name and hope to enlighten all our guests to the fun world of GLOW. I have no other words than telling you how much I appreciate your review. I would hope to welcome you back to GLOW soon and personally meet you. By the time of your next trip to Thailand we have already started to go GLOWbal with our hotels in and around Thailand. I would hope to welcome you at one of them.
Once again, thank you very much for your review. I highly appreciate your comments and look forward to personally meet you.
Proudly at your service,
Mendes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC