I've stayed at Citin Pratunam since August 2009, soon after they opened their doors. And I've been staying there whenever I am in Bangkok, which is about twice a year. I found this little gem through TripAdvisor at that time and there were not many reviews about this new hotel then. Nevertheless, no matter how few, they were all good and positive reviews, even back then. So I gave it a try with 2 other couples. We were all satisfied with all that was offered, from the room rates, to the concierge, to the room service and laundry to the bell captain who was super friendly and helpful with the city directions, even though they did not have a tuk-tuk shuttle then. We all loved the close proximity to the shopping areas.
If you are the adventurous foodie, like me, you will love the local food stalls found just outside and nearby the hotel, offering authentic Thai hot snacks, spicy Som Tam, noodles and fresh fruits. The local Thai style iced coffee found at the road stalls were superb. We didn't try their vegetarian restaurant because we prefer to eat out as we were all carnivoristic in our diets. But we inspected the menu and restaurant decor and found it very decent and cozy.
Since that first trip, the Citin group had grown and had even come into my country, Malaysia to open more hotels. I've visited, but not stayed in their Malaysia hotels and I've seen that familiar and traditional Thai quality and concept which is very comforting.
One suggestion though. since the Citin group has expanded very nicely and with their humble but excellent services, I am sure they will have many regular customers like me who will appreciate some form of loyalty program such as special rates, tours and activities.
Nevertheless, I'll be booking into Citin Pratunam again later this month! and I am very looking forward to the friendly smiles and care again! See you soon!

I am regular visitor to Citin Pratunam. I normally come here for business but this time I decided to bring my 7 year old son along with me and have a bit of a holiday at the same time.

After a bit of confusion at check in, where I was only booked for one night whereas I had told my agent to book me for 7 nights, everything went smoothly. The hotel managed to book me in for 7 nights afterall, despite there being high occupancy. I really appeciated this.

Yes this area is very crowded and yes the hotel is located at the end of a narrow street. But it is no problem to reach. The traffic can get bad though.

We booked our trips to Ocean Worl and to Dream World through the hotel tour company. Mr. Surin was very helpful. We got very good discounts by doing this.

The room was up to the same high standard and the rain shower is perfect after a long day.

Thanks again to the staff at Citin for making this trip very memorable.

i stay here for 4 night with my family members. this place is foot step away from the local market and from the local market, its link to the famous wholesales mall - platinum mall. for shopping lover... this is the best hotel to book.

this hotel is near to a morning market (from 6am -10am) where you can shop with the lowest price in bangkok.

night time, this hotel is surrounded by a lot of local stall. not very recommended to avoid food poisoning. normally, i spend my lunch or dinner at the food court inside platinum mall- level 6. need to spend 20min -30min to walk from hotel.

the room is clean, spacious and the setting is nice. simple but nice breakfast is serve everyday from 7am - 11am. but, at night time, you can easily hear the noice from other guess, its either beside your room or just walking outside your room.

as a conclusion, my mum love this place a lot. hotel condition is above average with a very great location.

I stayed here for 3nts with my sister and a 3yr old. We loved the closeness to shopping. Our rooms were great and the staff excellent, also the vegetarian restaurant had this amazing salad that I would kill to eat again. But we found it really hard walking around with a child, its so crowded around there she refused to even walk and had to be carried all the time (we didn't have this problem anywhere else we went in Bangkok). It was also impossible for our taxi driver to find even though I'd printed of the map from their website (in Thai), in the end I found it for him. Then we had issues with the driver not wanting to go up the alley so we had to walk with all our bags from the end of the street, again pretty difficult with a small child. Very good hotel but would not stay again with a young child.