We stayed 45 days in a suite after my wife had surgery in Bangkok, and it was hard for us to leave so much we felt at home here. The natural smiles, friendliness and professionalism of the staff belong to a class of its own. The suites are very pleasant for a long stay, - 7 star service and amenities at a 3 star price - the best value for money we have ever seen. Location of the hotel is excellent, it has a good gym, nice pool, modern room with Bose hifi system, and possibility to plug your Ipad to the TV system to watch your movies. Recognition for Platinum members is amazing starting with the greeting by the Front office staff, and with unlimited free drinks of any category every evening for about an hours which can be taken at the lounge bar, in the lobby or on the outside terrace. Front office team is incredibly friendly, efficient and helpful: as we were disappointed by Chiangmai, we decided to leave earlier on the 31st December, and despite being overbooked the Meridien front desk manager managed to get us a room and upgraded us to a suite the next day as it became available. Front office team greets you by your name every day with a smile - try getting this in any hotel in Europe. The concierge team has also been extremely helpful as we purchased large amounts of supplies for our business abroad - they received goods for us and allowed us to use the hotel store room as temporary storage facility, made arrangements for any odd request we had such as professional printing and binding of documents and proved to be very knowledgable about things to do, where to eat and what to see. Whenever you arrive at the hotel you are greeted by bell boys and concierge staff by your name and they never let you carry anything. Housekeeping is also high quality - very friendly and efficient. The only criticism we have after spending a long time at the hotel is how limited the room service menu is on Thai dishes.
As a former long term resident in Bangkok, I know nearly every hotel in Bangkok, and Le Meridien is definitely one giving the best overall experience thanks to the quality of its staff. Definitely our number one choice when in Bangkok!
